Regina Pizzeria — Restaurant in Braintree

I work in the service industry and sometimes I work for up to 12 hours a day. People who work in the service sector always need to be cheerful and understanding. If you’re not able to do that, my suggestion is to work in jobs where no one has to see your strange face and you can earn more money.

I ordered my pizza as I always do at any pizza place or Regina: half plain cheese, the other half with ranch sauce and chicken, and I asked for a soda on the side. Explaining this was harder than my 12-hour shift. Then, I was told that there was no ranch sauce or anything similar, and they made a garlic sauce and chicken pizza. Have you ever seen such a cut-up chicken pizza in your life?

Maybe the friend who took my order was tired, but I felt the need to report the service I received today, because I don’t think anything will change otherwise. I apologize to the lady who later calmly explained the situation to me, and to the friends who made the pizza, for this rating.

After I wrote this, I saw others who gave 1-star reviews because of the cashiers, just like me. It seems like these people are either friends of the owner or the manager and are still working here. So, I will place my order when I no...

Underwhelming compared to the hype. Or maybe it was just the location. We went for their Spinach Broccoli pizza. Just a mental note - Broccoli, that too large pieces - on a pizza is a bad idea. Otherwise the pizza was fine with rest of the ingredients. Service was super slow - almost half an hour - and that too after a reminder. Quite a long time for a restaurant with standard and limited (size) pizza menu. Might still give their downtown location a try but surely not...

Frequently visit this location for dine in and takeout. Pizza is visibly smaller and it swallowed by the slice box. I inquired about the change and was ignored. Not cool to downsize the pizza and charge the same. And why are the pizzas severed from the box?? That’s not the Regina way .. what in the world?? Rude employees and and no quality...