McDonald's — Restaurant in Brattleboro

My wife and I were traveling through Vermont a few weeks ago and stopped by this McD's on the way home, and good lord. Some of the things we saw:

A giant puddle by the men's toilet that made it almost impossible to use (1/3 of the stall area) A french fry covered in ants just lying casually on the floor A table covered in coffee and trash with a mop just chilling next to it Trash on the tables and all over the floor. We couldn't find a table that was clean. Overflowing trash in the main area, the ladies' room, and the men's room. The men's room had underwear laying on top of the trash - not their fault per se, but pretty gross The people at the registers ignored us for about 10 minutes as they panicked over a payment issue with some doordasher that didn't pay or something, right in front of the customers while they waited. We got apple packets in a happy meal that had some sort of funky gel coating all over them and were expired. We also got an extra free cheeseburger, so yay?

We were there for about 20-30 min and never saw anyone come out to clean. People in the table next to us were talking about how gross it always was there too - and to be honest, they didn't look like the type of people that cared a lot about cleanliness.

We wrote to the store manager to complain, who never responded (it's been 2+ weeks). We then wrote to corporate with the same feeback included in this review and got a form letter that said "After reviewing the information provided, I was unable to determine the exact reason for your contact with McDonald's Please respond with additional information so that we can best address your comments". We replied to it and got the exact form letter again.

No idea what's going on with...

McDonald's: Where "Ketchup Only" is Just a Suggestion, and Fries are Counted by Hand

If you're craving a cheeseburger with only ketchup, McDonald's might be the place to roll the dice—because that's exactly what it feels like. Tonight, my "cheeseburger with only ketchup" arrived with absolutely no ketchup. Zero. Nada. It’s as if they heard “only ketchup” and thought, “Challenge accepted.” Other times, I’ve unwrapped it to find onions and pickles gate-crashing the ketchup-only party.

But the real showstopper? The Happy Meal fries. A grand total of seven fries sat huddled in the carton like they were rationed for an emergency. I counted. Twice. I even shook the box thinking maybe they were hiding in a secret compartment, but nope—that was the full shipment. It’s the saddest fry portion I’ve ever seen, and I’ve been to carnivals.

On the bright side, the soda was cold, the fries (all seven of them) were warm, and the toy was intact—though it might as well have been a magnifying glass so I could better examine what exactly was missing from my order.

I’ll be back, of course. Because McDonald’s isn’t just a restaurant; it’s a mystery...

I ordered 3 items, very simple: double cheeseburger, McChicken, & chicken nuggets. At the puck-up window I was asked to pull forward, with no explanation given as to why or for how long. After sitting there for at least five more minutes, someone came to that window and said they didn't realize I was still waiting for food and asked me what I was waiting for. They came back and asked me to park. No. I requested a refund. Someone else came back and asked me what I ordered, that was the third time I was asked what I had ordered. I told him I've been in the drive-thru line for 15-20 minutes and I want a refund. He came back with a bag of food, which was not what I ordered. I never did get the refund because he asked YET AGAIN what I had ordered and I said forget it and just drove away with whatever food was in the bag. It was the most disorganized and ridiculous experience. No communication either. People can't use verbal communication anymore, apparently. No wonder we are being...