McDonald's — Restaurant in Brazil

McDonald’s is the worst restaurant to DoorDash from!! They have gotten my order wrong 4 TIMES and it wasn’t just a little bit… it was THE ENTIRE ORDER!! I simply ordered 2 cheeseburgers, NO ONION OR MUSTARD AND ADD BACON…. It ended up being ONLY ONIONS AND ONLY KETCHUP!!! then you call and complain to try and get it fixed or get a refund and they say to “go through DoorDash because it’s thier fault” “they will offer you a refund” 🤯🤬 How is it door dashes fault if they can’t physically make sure the order is correct!?!? McDonald’s MAKES the food, READS the order, BAGS the order, and SEALS the order in a bag with a tamper proof sticker?!?! So I go through the refund process on door dash and door dash offers me $3.35 back on a $18.08 order… WHAT THE F*^% !?!?!? THIS...

Our order is always wrong and/or missing things. The drive through is a nightmare with 2 lanes and no way to regulate them so it's a battle to go from two lanes into one to get to the window. They claim to never have ice cream because the machine is broken. Like okay well it's been 6 months, so ya ever gonna get that fixed!? They are out of lettuce and tomato frequently. Actually they're out of a lot of things way too often, just everything. All the time. The only good things about this location are that the staff is usually friendly and that they're open 24/7. Otherwise, there's a bad experience nearly every time we go there for one reason or another. Somebody needs to get it together and start...

Just a regular visit to McDonald's .. except for one thing .. I asked for a cup of water and was told that they are charging for that now! WTH?!? I ordered nearly $20 with of food and I can't get a cup of water for free (like it's always been)?!?!? 😡😡😡 Sure it's only 10¢ (for now anyway) but it's just the principal here ... no restaurant should charge for water. This is just money grubbing in my opinion. I went to Chick-Fil-A a couple days later and they cheerfully gave me a cup of water and, as always, AT NO CHARGE.

If this McDonald's is going to continue to charge for a cup of water then I won't be giving them any more of my business .. I am done with them. You should be ashamed...