Buca di Beppo Italian Restaurant — Restaurant in Brea

Miss Vetta and Team always provide excellent service here. Each and every time I come here, I’m treated with so much kindness and grace, service being exemplary, no matter how busy this spot is! My food is perfect, ginormous portions, for an excellent price point, and always timely.

I’m a home cook but many times, due to the stress of being an at home full time caregiver to my Father and my debilitating migraines, I’m not always able to prepare yummy meals. Going to this Buca di Beppo always gets the job done for me and my family.

I always order togo pickup at the actual restaurant. I place my order and walk over to get coffee in the same center. This way, I’m not sitting there, staring at the staff, watching their moves, veering into the kitchen BOH, etc.. Like who wants to be creeped at like that? I order, pay, tip, always tip, and graciously go outside so others can sit (if there’s no room or there’s an elderly).

This spot gets busy so diners who dine in should plan ahead, look at the menu beforehand (you’re on your phone all day so look at the menu), look at the servers’ eyes when communicating any needs and say thank you. Always. And for the love of life and all that is sacred in service and mankind, tip. Tip! Yes, people. Tip! I personally tip cash. Cash is king.

I’ve ordered a plethora of dishes from here and each one is awesome! The new Fall pasta dishes are amazing! I also love the classics but enjoy new dishes, too, as they’re seasonal.

Everywhere is still understaffed, shorter business hours, underpaid employees, and overwhelmed businesses. This goes for doctor’s offices, food service, grocery stores, etc.

I don’t ever visit any place that serves food an hour before they close. Oftentimes, I’ll call to confirm. I then plan ahead. Place my order. Pick up. Tip up. And I have many amazing experiences this way.

Because this spot and the other spots in the same center get busy, please plan ahead. Be courteous and genuinely kind. Look at people in the eyes when speaking. People are people and we should help one another out in obtaining the best experiences we can. This way, everyone wins!

This is probably why I get awesome service everywhere I go. It ain’t about the cash; it’s about the character. And it goes a very long way in life.

Miss Vetta: thank you again and always. Your beaming smile and warm voice always makes my experiences extra awesome…and I always wind up getting an extra pasta dish, too! As a home cook, this Buca di Beppo...

So, when I found this place on Instagram, I was officially won over by the pictures. It was going to be my baby's 2nd bday and spaghetti is her all time fave. When I made reservations it was super easy online, they even called ahead of time to update. When you get there the place is pretty eccentric but quaint, the girl who's name I didn't catch, at the reservation podium was a young girl, not very sociable with guest, just quite short and to the point. The supervisor that came out to greet us had to be the only employee with a smile, everyone else looked pretty miserable. There was literally no one there but we only got seated after we asked even tho it was about 20 mins left till our reservation. Needless to say the waiter was just as miserable and horrible at his job. we waited almost 25 mins to be asked what to drink, another 15 just to bring out some bread (which WE had to ask for) and another 15 just to take our order. So besides all that, the door had humongous portions, it was super delicious but the best part of the might had to be a photographer that gives you a complimentary photo of then while group while you're there. He went above and beyond to to interact with 3 toddlers and 3 in laws and 2 tired parents lol. he made the experience enjoyable and captured beautiful memories for us that I will cherish for a long time. The 1st pic is a small, that complimentary and then he spruses a couple other up that are bigger and nicely stored for $10 if you buy more than 1. So, back to service, the waiter had to be constantly called to refill our drinks, NEVER checked to see if we needed anything else besides the check. we got this HUGE ice cream bowl for the birthday queen, overall the ambiance was calm and enjoyable. My baby had the best time, she enjoyed the food and so did we, the supervisor was understanding and on top of her game. only reason I didn't give 5 stars was the service and employees but worth trying, maybe other people will have better luck with service. Oh! and the...

As much As I love Buca...2day my experience was the worth for the 1rst time in years...I Believe that cooks sometimes like to screw up service...I order a few plates to go including a kids plate of spagueti n chicken..they ve it as chkn parmegine...I said..just the pasta satey on plain butter..n chkn..no other sauce, cheese, parsley...just plain ...when got my food walk up to my car..Something tells me chk that plate...when did..it was smother on red sause...when bk complaint..they redid it fast..while I was looking at the cook..he was upset, becase Believe the management was asking about what Happen..so I got my plate.when my son started to eat it...he spit it out...claim it got lemon..I tasted it..n yes the butter they use..or whatever looks like the butter that goes othe limonate chkn...😠😠😠my son could not eat the pasta...at least the chkn was not wet..some kids are picky..,my is...I admit..but cooks need to respect people order as per many reasons...allergy, or undesirable, simple did mot ask 4it....not just do Something because its to go..let the customers fell n talk bad experience about restaurant....I own my self a known Mexican chain restaurant 3 location in the Sanbernardino area...for me n my staff ALWAYS customers frst...n ZERO tolerance on mistake to customers...It does Happen canot say 100%perfect..but with zero tolerance staff will do their 110% to the best to earn their zero mistake bonus at end of month...as zero accident bonus...it look to me that some big restaurant do not emply that rules..or just their employees simple dont care....sorry for the long claim...but no other way to have it said more clear...hope my next visit it will b perfect...mistake cost 100s if not in the 1000s dlrs per wk...at long run...it...