I am writing to express my disappointment regarding the service I received during my recent visit to your restaurant.
I ordered yellowtail, but albacore was served instead. I pointed this out to the server and asked, “Is this yellowtail?” The server simply responded with “I am not sure” and walked away without offering any clarification or resolution.
I then called another server, explained that I had ordered yellowtail, and they responded with “Maybe the yellowtail is missing.” However, they too left without addressing the issue directly.
Eventually, someone brought out the yellowtail nigiri, but this was after we had already finished our meal. Even at that point, there was no acknowledgment of the mistake or an apology for the inconvenience caused.
Additionally, throughout our meal, no servers checked on us, even though the restaurant was not busy and there appeared to be plenty of staff available. It wasn’t until I signaled for assistance to request a box that anyone came to our table.
This experience fell far below my expectations, both in terms of service and the handling of a simple order mistake. I hope you take this feedback seriously and address these issues with your team to ensure better service for future customers.
Fish was fresh but it's smaller than other's nigiri. Comparing the price, well i...
Read moreChubby Sushi & Ramen is an absolute gem! From the moment you walk in, you can feel their commitment to quality and freshness. Their Bluefin Tuna is simply outstanding, and the sashimi platters—featuring fish flown in directly from Japan—are some of the best I’ve ever had. Every bite is incredibly fresh, rich, and melts in your mouth.
The menu strikes a perfect balance between traditional Japanese flavors and creative, modern twists. Their ramen is deeply flavorful and comforting, while the special rolls showcase unique combinations that highlight both skill and passion. Every dish is beautifully presented and made with obvious care.
The ambiance is warm and inviting, with a sleek, modern touch that makes it perfect for any occasion—whether it’s a casual meal or a special night out. Whether you’re a longtime sushi lover or trying authentic Japanese cuisine for the first time, Chubby Sushi & Ramen delivers an unforgettable dining experience....
Read moreCame here on a Friday afternoon and it was packed with people! Saw on Instagram that this place sources and has fish flown in from Japan weekly and I find that true!! Their quality here is amazing and really reminds me of the fish I had in Japan, specifically their bluefin tuna dish.
Here are dishes I recommend ordering: Kumamoto Oysters (small oysters, so fresh, with the lemon it had such a crisp taste) Blue Fin Tuna lover (amazing, melts in your mouth, different cuts ranging from lean to fatty) Wagyu Nigiri ($19.99 comes with two pieces) such a good deal imo comes with uni and caviar on top and they are generous with the serving size.
There is an accessible parking spot in the back of the restaurant. There is bar and table seating available inside! Service is pretty timely since the restaurant isn't that big inside. If you leave them a yelp/google review you can get a...
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