Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Bremerton

Went into the Kitsap way location. Ordered a Gluten Free pizza. When asking the order taker, I'm assuming he was the night manager, which toppings were Gluten Free. He could not tell me. Nor had any information that could tell me He then told me to look on line, after 15 of searching I finally found some information that would allow me to complete the order. By then the male order taker was gone and we had to look for him. Once we placed order and paid for such ( $29. Wowza) for a medium??!! The gentleman was gone again. The young lady processing the order started on our order.. Here lays the lack of training that this location has Not trained there staff in.

1. The worker wore the same gloves to handle my pizza as she was just handling other pizza gluten pizzas.
2. The sauce, they keep a large spoon or something in the sauce. Scoop up the sauce. and slam it down onto the crust to empty the spoon. PROBLEM ,, That spoon came into contact with gluten crust and now my crust.

These cross contamination can be prevented by simple training from management to their staff. The worker making out pizza was very friendly, very hard working and fast. A+ for her.. ...

Pizza always is good but today I ordered 3 pizzas and said it would be ready in approximately 30 minutes. I get down there and I waited an HOUR plus, after my approximate time. Worst part about it the manager kept saying theyre working on them. But they kept sending out pizzas to other customers who were walking in and ordering. These people came in and ordered after I already sat there, for 30 minutes, waiting for my pizza to be done. Manager tells me “oh online orders are pushed aside.. walk ins come first”. I got a family at home waiting for dinner and they served people within 15 minutes of walking in and out. Then I was offered by a employee a free pizza voucher for waiting so long. The manager comes over and tells him to go in the back and take away the free pizza voucher. I don’t know what the guy is on, or what his problem is. But waiting for a few pizzas for a total of almost 2 hours is unacceptable to me. Other than that no problems...

So I ordered a pepperoni pizza it was a deal 2 toppings for $9.99 the manager was a complete jerk I explained I ordered a pepperoni pizza for $9.99 and he would not just put pepperoni on it gave additude 3 cosmers in their were blown away on this managers additude I ended up spending the extra money on to add the pepperoni but it was a ridiculous situation a customer bystander explain to me I could go online and complain family manager said they don't care they just care about waste they don't care how I treat people so go ahead I said nothing more because there was a child in the vicinity so I didn't want it to get uncomfortable with a baby around but honestly they should evaluate how they treat their customers I'm not even a...