We ordered on the app and went into the store. We were early and knew we were early and prepared to wait. The woman making subs said she would be right with us. At that time we realized she was making our subs and said as much. In our minds that was our way of saying we didn’t need extra help. Immediately the woman in the red shirt yelled- we have until 12 to make it. We were taken aback by her outburst. I said we know we are early and not trying to rush you. Mind you it was 11:47 and no one else was in the store! It was so unprofessional! I would have made a comment, but our food was put out and she disappeared into the back. Very disappointed in the lack of...
Read moreI think the guy working wanted to fight me? I either forgot to say that I wanted a 6” sub or he didn’t hear me but I asked (again?) for a 6” sub before he put anything on the bread. He rolled his eyes, told me I didn’t say that I wanted a 6”, chucked the other half of the bread in the oven and slapped on the rest of the items. Then when I went to grab a bag of chips he walked from behind the counter up to me and glared at me up & down without saying anything. Other than that- sandwich was fine and the girls working were nice. This was 8/6/24...
Read moreI’ve visited this location atleast 5x since I’m moved to brenham a couple months ago… 4/5 of the time the customer service is terrible. My family and I visited today and the guy behind the counter had the worst attitude like he didn’t want to be there if I would’ve been alone I would’ve walked out… my step dad asked him are you alright because his attentive, his whole vibe was just so bad… I prob won’t be going back I’ve work for jimmy johns nearly 8 years and no matter how my day was going I wouldn’t act like that...
Read more