I had a hard drive crash and took it to them for recovery. They charged (unbeknownst to me) a fee for attempting to recover the data, regardless of actually being able to recover the data. After leaving the drive with them for over a week, I received a bill for a very limited amount of data recovery and then had to have all of my data recovered by another specialist.
While I (now) understand their policy, they were anything but helpful when I called to remedy the situation. I've effectively paid them to hold onto my hard drive and need to pay another company to actually recover the data on the drive. Clearly my stop at Computer Helpers...
Read moreAfter a small amount of liquid got on my keyboard, I took my computer to Computer Helpers to be repaired. They were very knowledgeable and answered all my questions. They contacted me several times during the process and made sure I was aware of what was going on. I had my computer back within a week and it works GREAT! The price was very affordable considering what I would’ve paid for a new computer. I would highly recommend them to anyone needing...
Read moreI have a self built gaming pc that after years of use I woke up the other day and it wouldn't turn on. I wasn't able to diagnose it myself so I brought it here to get a professional opinion. I got a call the following business day with their diagnosis. I came in to pick it up and to my surprise was told there was no service charge for the diagnosis. I highly recommend them for any computer problems. If I have anymore in the future I will...
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