The Original Tommy Doyle's Pub & Grill — Restaurant in Brockton

I don't usually write restaurant reviews (good or bad), but this has to be shared. When we arrived at 3:20 PM, we were seated in the dining room in a booth and there was only one other couple in there who finished and left 10 minutes later. Shortly after that our server arrived, complained about staffing and the location of her tables, but took our drink and meal order. When we arrived, we expected to be done before 4:00 to beat the rush hour traffic, so we ordered light: 2 unsweetened iced teas, the signature Doyles Steak and Goat cheese salad, a tuna melt and a baked potato. About 30-minutes after our arrival, the dining room started filling up. Our server walked past us at least 20 times and didn't acknowledge us, at all. Finally, an hour after arrival food came out...for the table behind us that had only been there 30 minutes. The server tried walking past us again, but we stopped her and asked where our food was, that we had been there an hour and at least 30 minutes before anyone else in the dining room. She went over to the register tapped a couple times and told us it was in the system in the kitchen (Lie #1). About 3 minutes later I heard yelling in the kitchen and ending with the words "...baked potato!" Another 7 minutes later, food came out (you see where this is going) and it went to the table that got seated 15 minutes ago. We stood up and the person who just delivered the food came running over and said our food is ready in the kitchen and the server is bringing it right out (Lie #2). She apologized because our order wasn't initially submitted. While she is trying to cajole us into sticking around, our server came out of the kitchen empty-handed and proceeded to start bussing the table where the couple that left 50-minutes ago were seated. We walked out. My wife was too nice and left $10 for the half-drunk unsweetened iced teas. On the way out, I asked the hostess to speak to a manager, and she said, "he wasn't working today". We usually give restaurants and servers a lot of leeway, but we will not put up with the lying to our faces...twice. Who knows what the condition of the food would have been after the ruckus in the kitchen. We have been eating there 2 to 3 times a month with my father, and we typically get prime rib, lobster and other $30 dishes. We will...

i wish i'd taken a picture of the food i picked up from the to go section of this restaurant!! i was very disappointed mainly bc me and my husband called their restaurant only to receive no answer bc they unplugged their phones so we drive all the way there and order inside the togo section ! then are told our fried haddock , small cheese pizza and one hamburger would take 45 mins till ready so we show up 40 mins later pick it up and pay 23$ alone for the fish only for us to get home n find that our children's pizza is cold and husband burger was cold but my fish smelled old and was watered down the breading that was supposed to be on fish was floating in i dont know a mix of mash potatoe and fish juice i guess so once again we drove all the way back there to show the manager this fish dinner - not even the other dinners that where not good but reheat-able but still i asked for my money back for the fish bc there was no way i could eat something that smelled n looked as bad as that meal they tried to serve me !! i'm not sure if they just don't care about their customers or what but manager at first didn't want to give me back my money for a dinner that cost over 20$ and i didn't touch n looked horrible not to mention ruined my meal my childrens meal and husbands meal bc of having to return it - thank goodness the owner gave me the amount of that meal but honestly after all the trouble gone through just for that i will never eat there again n i will not be telling others of them either !! need to fix what ever the issue is with their to go section is bc they unplug their phones n then tell me i should not get my money back bc i was a walk in well i had no choice but to walk in when ur workers unplug the phone...

My recent dining experience at Tommy Doyle’s Pub on Oak St. was simply exceptional, and it's my pleasure to share this glowing review. From the outset, the atmosphere was lively and inviting, setting the stage for an unforgettable evening. What truly elevated this experience was the stellar service provided by Gio, our server, who was not only amazing at his job but also strikingly handsome.

Gio's attentiveness and enthusiasm enhanced our time at the pub, making every moment enjoyable. He effortlessly guided us through the menu, offering fantastic recommendations and ensuring that our dining experience was nothing short of perfect.

Now, let's talk about the food. I had the pleasure of trying the delectable baked stuffed shrimp, and it left my taste buds dancing with delight. The flavors were exquisite, and each bite was a burst of culinary expertise. The chef's dedication to creating such memorable dishes truly shone through.

Tommy Doyle’s Pub is now a favorite haunt, and much of that credit goes to the exceptional service provided by Gio. I can't wait to return to savor not only the delicious food but also the captivating ambiance and the incredible service from this amazing team.

Sincerely, A delighted and...