Chopt Creative Salad Co. — Restaurant in Brookhaven

I ordered the high protein steak wrap and not an ounce of meat was in the wrap. I went before the lunch rush. The store was completely empty. It was so empty the workers were no where to be seen at first. I get my food, drive back to my work, only to open the inside of the wrap and see no steak was in the wrap. Of course you check your food before you leave. But do I have to go to the extreme of unraveling the entire food to make sure a basic step isn’t missed??? For godsake it’s in the name of the damn dish. I paid $17 for BS. I’m so livid I’m should reverse the charge on the card. I called the store and whoever answered the phone said they don’t have steak at their location. THEN WHY IS IT ADVERTISED ON YOUR MENU!!!! Like let’s use common sense. I have been to restaurants where if they don’t have an option they block it off with a piece of cardboard or tape or SOMETHING!! she had the tone as if it’s my fault for not knowing their location doesn’t sell the steak in the steak wrap. REFUND MY...

On 7/11/25 I visited this Chopt location for the first time. My friend and I are loyal Chopt customers! I really love their warm salad bowls, especially the Blissful Harvest salad, my fave!

The manager, Shaunteria, exhibited stellar customer service and noteworthy professionalism with resolving what appeared to be a technical issue with the rewards program. I humbly appreciated her calm demeanor and desire to resolve the issue with grace. Kudos to the 2 male workers (sorry, I didn't get your names), who assisted with preparing two delicious salads with a smile and positive attitude.

Thank you kindly, Shaunteria, for your outstanding leadership and giving two loyal customers a positive experience at this Chopt location. We'll be...

Friendly, clean and great customer service!

However, the food portion is ridiculous!!! I just paid $14+ for Strawberry Grilled Chicken Salad 🥗… Which consist of a BIG bowl of lettuce!!! I literally had 4 pieces of crumble grilled chicken mixed in with a spoon 🥄 full of feta and maybe and that’s a strong maybe… 5 1/2 of a strawberry! I am so hungry I want to slap my face!!! Because I could’ve went next door to Chick-fil-a and got the MARKET SALAD with a slab of grilled chicken/strawberries/ blueberries/apples/nuts etc!!! For only $11 with left overs!!!

I’m so disappointed and truly hungry 🤤 from just eating lettuce!🥬 … Trying eat healthier, but not starve myself! Especially when it cost 💲...