Fifth Avenue Bagelry — Restaurant in Buena Park

I had been craving an everything bagel with cream cheese for a while, so I looked on yelp for bagels and found this place. I placed a delivery order for a Denver omelet bagel sandwich, a bacon, egg & cheese bagel sandwich and a bakers dozen of a variety of bagels & light cream cheese. We received everything except the light cream cheese. I spoke with 2 people about this mistake and was told they would send it out. I advised them this was my first time ordering with their store. 5 minutes later I received a call from the manager (John). He sounded irritated to start. He told me I didn't order correctly. I ordered bagels & spread. I advised John he was being rude on the phone. He said that's how he is. So I advised him, as I did with the others, that this is my first encounter with his company and this is not the best way to begin a relationship. He did not care. You would think that would be the end. You would be incorrect. He called me back, said he was bringing over the cream cheese, but I would be required to listen to his explanation. I told him not to bother, at this point, and hung up. But, yet, I received another call from him. He said he was outside our house with the cream cheese. My husband went outside to collect it. John proceeded to claim that our order was for 1 bagel, not 13. He claimed our order was actually his entire list of bagels available (which it wasn't. They offer more than 13 varieties of bagels). He claimed we were charged less than $5 for our order. We were ACTUALLY charged $32 (food, delivery, service charge, tip & change up to nearest dollar for charity through grubhub). He then said the girl who wrote down the order made the mistake and will be fired! Are! You! Kidding! Me!??! He said she was new and a high school student and she is going to be fired over his mistake! He claimed he lost $15 on this order. He then told my husband to never order from them again. My husband asked, "Through Grubhub or your store?" John said, "My store." So there you have it. I'll be looking for a different bagel shop in the future and will tell literally everyone about...

I've been in the search of bagel sandwiches at an affordable price and came across this hidden (not really) gem that I've been passing by as I go to work every day. Their bagels are made fresh daily and they have a wide variety of different flavors to choose from. When I came in on a Sunday morning, it was super packed. That's when you know it's a great place that locals keep revisiting for more. I probably only waited about less than 10 minutes to get my order and that was shocking considering the amount of people that were there. I'll definitely be back to try their other bagels and to try their very affordable morning specials as well.

|| L O C A T I O N / P A R K I N G || -Cross Streets are Valley View and Ball Rd. -Located in the same plaza as Petco and Wells Fargo -Plenty of parking as the plaza is kind of empty at the moment. There used to be a grocery store in the plaza but ever since that closed, the lot has been pretty empty. Parking is extremely easy and hassle free

|| F O O D || 5th Ave. Bagel Sandwich - Lox bagel with your choice of bagel. I went for the Spinach and Parmesan bagel and was pleasantly surprised to find a good amount of lox on the bagel. I've seen other places charge so much for a lox bagel yet they skimp out on it. Would recommend getting their lox bagel!

Prosciutto Bagel Sandwich - Their prosciutto was a thicker cut which I had never had before. As it is a saltier meat, I appreciated that it came with the alfalfa sprouts to balance out the saltiness. Recommend if you want something lighter.

Pastrami Bagel Sandwich - This seemed like a fan favorite, so we ordered one with the jalapeno cheese bagel. I definitely wish I asked them to toast it because it would have tasted so much better. I liked how the pastrami was a...

Update 2: This place is a controlled chaos on weekends. You order, pay, and wait/pray that you get what you ordered. Today the man (who was constantly shouting at the staff) behind the counter shouted my number and said they ran out of the bagle that I ordered, and asked if I wanted another flavor. Given his upset/aggressive demeanor I just nodded. This place reminds me of the Soup Nazi in Seinfeld.

Update: this is one of my regular weekend brunch spots. However today after placing my order and paid, I waited 20+ minutes and still nobody called my number. Staff passed me several times and no one asked about what I was waiting for. This is AFTER all other customers who came after me have gotten their order and the place was almost empty.

When I finally asked, NOBODY had any idea about my order (#19). The person who took my order apparently left the premise. Mysteriously my order was made but put aside and nobody in the shop knew about it. They had to search and finally found the lonely bag just sitting and getting cold.

Will remove this place from my regular list for a while... Paying and getting neglected is NOT enjoyable.

Previous review:

Popular with locals and for good reason. Bagels are always fresh. Service is prompt and courteous. Wide selection of bagels but will run out of certain varieties towards late morning. Wait time can be long but they will inform you...