High Violet - A High Disappointment
I had high expectations for High Violet based on the glowing reviews, but our experience was nothing short of frustrating. From the moment we arrived, the service was disorganized, inattentive, and downright unprofessional.
When we attempted to order food at 9:20 PM, the server casually informed us that the kitchen had closed at 9 PM—something she never bothered to mention earlier. A heads-up would have been basic customer service, yet she completely failed us there.
We had an 8:45 PM reservation and arrived early at 8:30 PM, expecting to enjoy a well run cocktail bar with food. Instead, we were met with a neglectful server who got us our first round of drinks but then seemingly disappeared. When we finally managed to order a second round, 30 minutes passed with no drinks in sight. When she eventually returned—empty-handed—she seemed utterly clueless that we were still waiting. Ten minutes later (after telling her we were still waiting on our drinks), our drinks finally arrived, but by that point, our patience had worn thin.
As if the terrible service wasn’t enough, the final insult came with the bill. They charged us for eight drinks when we only had five. When we pointed it out, the staff was dismissive, unapologetic, and acted like we were trying to scam them. We were tempted to tell them to roll the security footage just to prove a point.
Having worked in the service industry myself, I understand how challenging the job can be—but this was beyond pitiful. The lack of attention, communication, and basic hospitality made for a truly miserable experience. I will never go back, and I wouldn’t recommend it to anyone. What a...
Read moreIt is hit and miss with High Violet. The first time I went, it was absolutely amazing! Drinks, food, service, and the decor were all absolutely amazing! The second time I went, they were out of almost everything, limiting food and drink quite a bit. The third time, was absolutely amazing! I had a fantastic coffee/coconut cocktail that I don't mind saying was one of the best cocktails I've ever had!! The fourth time, tonight, was such a disappointment again. I asked about a Japanese Roku gin, one which I have at home but was looking for something different, something I couldn't easily make at home. The bartender seemed genuinely uninterested in my asking if he could make something with it. He offered a French 75 or Negroni, seemingly begrudgingly. I said yes to the French 75 and it was served with a bubble-less flat prosecco/champagne (probably prosecco). I will add that it was myself, my husband, and only one other person at the bar when this was requested/served (I don't make a habit of asking questions or for anything special when a place is very busy). We were then ignored for quite a while, finally ordering a Fernet and requesting our check. The check was forgotten about, as were we again. We then request our check a second time, finally getting it.
It's such a disappointment, honestly. I love a good cocktail bar and Buffalo certainly has them, but HV has missed the mark on more than...
Read moreFrom the moment I stepped down that quaint alley and through their doors, I felt as though I had been transported to a different era. The ambiance oozes luxury and exclusivity, with mid-century modern decor and bespoke design elements that caught my eye at every turn.
The cocktail menu at High Violet is both innovative and classic, offering a selection that caters to every palate. Each drink I tried was meticulously crafted, blending unique flavors and premium spirits that left me wanting to explore more of what their mixologists had to offer. But what truly set High Violet apart for me was not just the drinks; it was the limited but exquisitely curated food menu. From fresh oysters to a sumptuous charcuterie board, each bite was a delight.
High Violet is more than just a cocktail bar; it's an experience. Whether starting your evening with a touch of elegance or winding down in a sophisticated setting, this place has it all. It’s the perfect spot to indulge in the unexpected luxuries that make a night out truly memorable. For anyone looking to elevate their evening in Buffalo, High Violet on 710 Elmwood Avenue is...
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