Starbucks — Restaurant in Burbank

Somehow they are different from a regular Starbucks. I’ve gone to this location multiple times for one drink, a blended strawberry lemonade. Each time it always comes out the same, to be a blended strawberry açaí. Sorry to be picky but that’s not the same thing, they taste and look different. When I questioned it they just tell me this is how they make it and there’s no other way. But every time I go to another location i get the correct drink. Does this location not do all of the same drinks or are they not trained properly? It’s a shame because this location is across the street from my house but I’d rather drive to another location than go back...

The Starbucks inside the Ralph's in Burbank on Victory wasn't even open on Friday 2/4/22, (around 9-9:30 a.m.). There were a couple of employees inside the stand so I asked what time they were opening, they replied "they were not going to open at all today". I had a coupon that was expiring so I asked if I could get an extension, she acted as though I was bothering her and said, "I don't know, probably". Completely disinterested, I tossed the coupon in the trash on my way out. She was so rude she dismissive, if they didn't want to be bothered they shouldn't have been in the stand at all. Of course people are going to think they're...

Jaren!

Okay, so this Starbucks has a standout star. A lot of work people come here during break from nearby, stressing over time and whatnot and this barista dude is such a pleasure. He fixes up whatever you want in a jiffy and always has the BEST attitude.

Give him tips, give him a raise. He puts a friendly face on corporate coffee and gives us something else to look forward to besides the caffeine boost.

Bonus points for recommending the cloud cold brew....