Taco Casa — Restaurant in Burleson

TACO CASA TUESDAY! I love their tacos! Actually, they have good food all around. It is a drive-through restaurant mainly, but they also have seating inside. I've never eaten inside. However, so my review will be based on their takeout service, which is, I think, fantastic. They usually get your orders right. They're quick and their food is decorated generously with toppings. Since we're talking tacos, tostadas, and things of that nature, that's important when you order Mexican food in a drive-through fast food. Also, they have other things that they offer like burritos or super burritos. Nachos or super nachos, I like to order the super nachos because all the toppings come separately from the chips; you build them when you get home. It comes with a container of cheese, which is like a cup size? I think it comes with sour cream, jalapenos (if you want them), tomatoes, shredded cheese, refried beans, and ground taco beef, which is not greasy at all. It's really quite tasty and good. I don't really eat a whole lot of the beef, but I like to get that so I can share with my husband. I'll eat the beans, he'll eat the meat, and the other stuff we share. And their chips are never stale. They are always fresh and very delicious. Taco Casa is also one of the only places you can go on Christmas Day or Thanksgiving Day after you've had a big meal. And you've watched football all day long. You might be a little hungry. And you can always drive there to get you some taco snacks. I'll warn you though their line is long and wraps around their building. Because they are the only place in town open period not that I agree with being open on those holiday days because I don't. I think the employees should get a break too. But I have gone there on Christmas Day because we were hungry. And didn't want leftovers, so I'm guilty. As charged! So I would recommend this to my friends and family. Because I enjoy it on Tuesdays. Wednesdays, Thursdays, any day of the week. It's delicious and if you haven't been there. Try it out. You'll...

If I recall from my youth spent working fast food taco bell and if I remember we were trained to take the order and we had 30 seconds or less to get the order completed and being handed to the customer. Your staff can take 5 or more minutes to get a taco and tostada. This is very sad how the customers time is not valued. I also witnessed a mess up on a order from the drive through she came in. Explained what was wrong. At first your 2 front person's stopped and took , close to 6 or so minutes to agree to remake just the Wrong item. Which is horrible customer service she should have been given the option to have the complete order remade other wise her food would be old. In my opinion get a good manager that is actively working with training, coaching and stepping in an taken control of issues so your staff can continue to work effectively and with minimum impact to all. Plus the two male line workers were joking their jaw and just barely focusing on the order and if they were given more effort and speed they might cut down on the one line both indoor and drive through. The food is great and some of the order takers I have interacted with arenice enough just no speed and little effort and rarely have I seen stay that were giving fast effort with the goal of helping get us in and out as quick as they...

My fiancé and I went to Taco Casa after work and we ordered our food, the guy taking our order looks new and was speaking like he didn't care about being there he kept saying yeah like it was a problem for us to order. We pull to and our total is $20.04 we gave him $20.05. When we got our change it was $0.21. I don't have a problem with free money but he needs to get better at paying attention and get better with how he speaks to guests when taking their order. Then when we get our food and he says have a food day and closes the window..... Where's our drinks? The next guy sees us and asked if there was anything else we let him know we're waiting for our 2 drinks (I think he's a manager?) He gave us one drink and looks at the new guy said where's the other. The new guy said I thought it was only one. We got our drinks we left, got home and ate. We live a minute away literally right down the street. My food was COLD my fiancé's food was cold, both of our drinks tasted like DIRTY DISH WATER. We've Never had a problem before but this is ridiculous. RUDE EMPLOYEE, COLD Food, FORGOTTEN DRINKS, AND OLD OR DIRTY.

NEVER COMING BACK HERE AGAIN AND I TELLING EVERYONE I KNOW AND HAVING THEM...