Reviews are very misleading. Worst property management company I have ever worked with or used as a renter. Had to relocate for military and house was in terrible shape when we arrived. Had to have it professionally cleaned before we moved in. Upon moving out we had the property professionally cleaned as well as the carpets and were charged for things that were fixed and cleaned. Terrible communication throughout our time there and no respect for tenants. As a property owner I would look elsewhere and as a renter I would look elsewhere.
Reply to the response below: We have the email traffic from when we moved in letting you know the condition of the home. Which was never replied to stating that the home was in the terrible condition. We gave you a 90 day notice on when we would be moving out and you listed the house two weeks before we moved out and the day you listed it you tried to have a showing two hours later. Which we did decline as well as the next week when we have three sick kids. Those were the only two showings. We let you and your team know when everyone was better and to please show during the day due to our 1 year old going to bed at a decent hour. We also sent you pictures of when we moved out and showed everything was cleaned that you didn’t acknowledge. We were aware it could take 30 days for our deposit to be refunded due to state law but when I dropped off they keys your bragged that y’all are usually faster than that and that we should have it in a week. We also reached out to the company that professionally cleaned the carpet when we moved out and they confirmed that there was no sign of any fleas and that there was a cat in the house that had used a closet as a bathroom. Funny thing is we don’t have a cat due to kids being highly allergic. Clearly from the owners before. If you would have had it cleaned before we got there you would have noticed this and we would not have had it professionally cleaned ourselves when we were trying to move in from out of state. It was in the multiple emails we sent when we moved in that you and your team did not respond to. Guess you didn’t want to admit you guys messed up. Hopefully this review helps owners and renters truly understand why their home isn’t rented and why renters don’t go to this “management” team for properties. Best of luck in becoming a better property...
Read moreCassie and her team are one of the most experienced real estate groups in all of Johnson County. Her ability to list properties at an accurate market price leads sellers to ultimate financial success, her ability to work with buyers and help ensure her clients don’t get in over their heads by paying too much for a home and over-leveraging their debt position, and her extensive contract knowledge are the tools that lead her and her team to be one of the real waste industries top producing agents. Everything Cassie does is with gusto which is something our family truly appreciates about her. Her success is built on putting the clients needs first, and a testament to that can be seen through her extensive list of real estate certifications which puts her real estate knowledge second to none. If you are looking for a team of professionals who will listen to your needs, assess your goals for a purchase, and builds a real estate plan around your wants and desires, all while protecting your financial interest………look no further. You’ve found home.
Lastly, Cassie is the property manager on one of our investment properties. Cassie is a no-nonsense manager who extensively qualifies potential renters and always puts highly qualified renters into our investment homes. Through the years I don’t believe we’ve ever had a single renter miss a rent payment, homes have always been properly taken care of, and rent renewals/leases are always negotiated well in advance.
As a whole…..this team is top notch!!! You would be hard pressed being in better hands with all of your real...
Read moreI can’t say enough good things about Cassie and her team. As first time home buyers, we were pretty overwhelmed and confused by the process. Cassie simplified it all and explained every aspect every step of the way. It’s rare to find a realtor that truly cares about their clients and making sure they are set up for success in the home they choose. Cassie did just that. She was punctual, responsive and so friendly! When our closing was taking longer then expected she was on the phone every day pushing and making sure we closed on time. Cassie is also the queen of negotiating and we got everything we asked for and MORE in our new home. We couldn’t be happier or more confident in our choice. As she says, we ended up in the home we were meant to be in.
When you choose the Cassie Spears Team, you are more than just a client, you become a member of their family. This was obvious to us when Cassie offered to bring us firewood during the snowstorm and we were without power for 24 hours. Tim dropped everything and brought us enough to get us through the freezing night. I highly recommend The Cassie Spears Team. You won’t find someone with more experience, knowledge, drive,...
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