Subway — Restaurant in Burlington

Not the best experience I've had. I'm currently moving so instead of cooking I figured I'd get a sub from Subway as I had received a coupon sheet in the mail so it would work out pretty well. Not so much. I went up to begin ordering. The woman that assisted me asked what I would like so I said a footlong and showed her my coupon for a 7.99 footlong with chips and small fountain drink and she said today was the last day for the coupon implying I would not be able to use it. I checked my coupon to verify the expiration date and it's 08/20/22. Once that was made clear she proceeded to make my sandwich and as she grabbed the mustard it slipped out of her hands a couple of times probably from oil and she stated that the previous workers had not cleaned the dressing bottles. She did not change her gloves or wipe them off before continuing to slice my food. Then when I handed her my coupon she told me I could not use it on my order as they did not have fountain drinks that I could get a Gatorade or some tea instead. I asked if that would still work with my coupon and she told me no it wouldn't with a slight tone...then offered a discount on my sandwich. Disappointed but hungry and ready to just go home I said ok. I'm only giving 2 stars because my sandwich was refreshing after a hot day of packing and moving but I'm glad I will be near a different Subway. I work in retail and I understand the inner workings and shortage issues currently and I believe this could have been handled...

on an advertisement of 6.99 subway sandwiches no restrictions i was unable to obtain any sandwich at that price even though the Graham Hopedale store was on the list of participating stores . The catch was it had to be an online order . But in doing so you have to provide the standard personal financial data . If you wish to APPLY for a specific protection on your PERSONAL INFORMATION you have to provide your personal information . Now try to remember we are talking about a sandwich . not a car or apartment or mortgage . Of course no amount of logic was able to penetrate the highly trained sandwich maker shift leader . No fault of her own just a common , I cant think outside the box kinda training . The owners of the home company would probably care if they knew better. Or maybe they wouldn't . Shame . Once again this is a sandwich or is it . Seems data mining is the goal not customer satisfaction or service or anything remotely...

Not the best subway. I think from now on I will travel further to get better food.

This place is chaos and not clean.

Placed a order on the APP. Was suppose to be ready at 1:50 I got there at 2:00 and it still wasn’t done. I told him it was fine and I shopped for 30 minutes.

Got back and it still wasn’t ready. The guy was having to do it all by himself.

There was a lady in the back. Not sure what she was doing but I didn’t get my (3) subs until like 2:50. She ended up leaving him by himself bout 15 mins before he finished.

He wasn’t the nicest, but I prolly wouldn’t be either if I were doing the pickup & walk-in orders all by myself.

The subs were missing toppings and some where the wrong bread.

Also the olives taste… odd.

This place has definitely went downhill & I won’t be back.

ALSO the prices at this one are more expensive than the other one on maple ave...