I went to doordash for the first time ever today 3/13/2025, my second order was for DQ of weirton. When I walked in there were several people standing in the lobby waiting for their order to be taken. A manager came up to take care of someone’s refund, stated that there were 3 managers present to the customer she was helping, and went back to the back. The poor girl in the front was trying her hardest to take orders, get them together, and cash people out, all while the cook was showing her how to put food in the system. The manager who helped with the refund then clocks out grabs her purse and leaves, with a lobby full of customers! I stood for 20 minutes with no communication that my order was ready, not blaming the poor girl that had absolutely no help, but the management staff for lack...
Read more*EDIT: The drivetbrunis still a bit slow but there has definitely been improvement to then inside. Service is great, food is delicious, restaurant is clean.
*So, so, so slow. I could understand if they were actually really busy, but usually it's a handful of people inside or out and it's still a 20+ min wait for food. The girls working the drive thru are almost always rude, and unfriendly. They cannot even be bothered to greet you properly or speak in complete sentences..."your order?".."size?".."next window". The last time I was there the girl taking my payment moved in dying snail mode when taking and returning my debit card, and literally stared at me with a blank, confused look, mouth open and eyes wide the entire time and didn't speak a word. I cannot figure out what is...
Read moreHave been here several times that my blizzard was not mixed all the way through. I went back like 3 separate times showing pics of how they're messed up and this older woman runs her mouth saying I'm lying for free food. Whoever that woman is needs fired. Several people have complained about how she is rude or unpleasant but apparently DQ don't care about customer service. I love blizzards but I will not go back since apparently they can't mix a medium blizzard right and this woman is a nightmare to deal with. If they get rid of her maybe ill try again but not til then. Was going to post a picture of the most recent "blizzard" but ot won't let me post a pic.
Update. I tried that link they left and could.not contact anyone....
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