Starbucks — Restaurant in Cabot

Very disappointed. Iv gone to this location very few times bc it’s always so slow. I decided to stop on the way to an event (prepared for it to take a little longer) and I was there for 28 minutes!! I sat at the window waiting for my order for 10! I ordered an sandwich & when I got to the window I was told they were out of all paninis- totally fine, I’ll make an exception & order off the breakfast menu. At this point I didn’t have time to go somewhere else bc I had somewhere to be. I ordered a cold brew, 2 fruit waters for my kids & the sandwich. After the mix up was fixed with my food they went to make my breakfast sandwich.. sat there waiting-still haven’t received my drinks. I finally get my food and was told thanks & have a goodnight ..... I still don’t have my drinks. I told the gentleman I had 3 drinks- he closed the window and I could see them talking- they hadn’t even started my drinks! 2 fruit waters & a basic cold brew- how long does that take?! I’m finally handed 1 water and my cold brew and told again to have a goodnight.... I still have another water?! What in the world?! So- finally I see the guy at the window make the other water and I get it and leave. I don’t think I have ever been so frustrated at a place ever! I don’t understand what the hold up was and was never told “sorry, we’re short handed” or “im sorry for the wait “. Next time I’ll plan time to go out of my way. Starbucks is usually on top of their game even if they are super slow & busy their customers service makes up for it. This location is new and going to ruin its...

I’m sorry to give this editing however so witnessed something between two employees yesterday was totally unacceptable and unprofessional! There was a very young lady working drive through. (Very skinny, very short hair and some tattoos) (There was an older lady heavy set, short hair, glasses) the young lady was asking the other lady some questions about the work environment. The lady was very rude and had snotty remarks to the point the young lady was crying while trying to apologize. I felt so bad for her! Then while waiting in like for my espresso, some one else’s coffee had spilt and had whip cream on the counter well when they sent my coffee down it had gotten on the bottom so I asked the lady for a wet rag to clean it, which she acted like she didn’t hear me. So I went and got some napkins and cleaned it up myself. When she noticed me, she went and got a rag and started cleaning it with a huge sigh of irritation. The place has been open a week maybe two and your already showing bad attitude towards work environment and customers. I understand things happen but leave that at the door before you walk in for shift. With that being said the building is very nice,...

just go to the starbucks in Jacksonville. very few of the employees are actually kind and welcoming. when I order my drink, I don't mind waiting patiently, 30 minutes through the drive thru is not ideal but fine with me. I had gotten a latte, sandwich, and an iced water. my latte was wrong, my sandwich wasn't warmed which is also fine. I went inside asking if I could just have it fixed, I didn't even mind paying for a new one. I had to wait another 20 minutes to be spoken to. which is fine. I know they're busy. I just got done sitting for a half hour for two drinks. what isn't fine is the attitude of whoever spoke with me. dunno if it was one of the managers, but I was barely able to get a word in. she spoke probably twice as loud as I was just to be over me. ?!?!?!? I was so thrown off I apologized. she told me I was being rude and needed to wait like everyone else for my drink to be made?? that wasn't even the issue I had to begin with!?!?! just save your time and go to Jacksonville. I also heard cabot doesn't do affiliate numbers? bur I'm not sure. if that's true. there's another reason to go to...