Shoe Dept. Encore — Local services in Cabot

Great store, with a wide variety of styles. Very glad to have Shoe Encore close to my home, so it isn't a 50 mile drive to a mediocre shoe store, & end up with nothing. Pleasant staff working the checkout counter!! Just associates working the floor, should be a little more acknowledging toward customers. (Besides following them around, like they had just taken something, that isn't inviting feeling. -There are friendlier ways, to keep shoplifters deterred, & not make other's who aren't doing wrong, feel insulted.) Will continue going back though, bc the styles & prices are worth it, I just hurry to not be...

Good clean shop, however I did not appreciate the managers attitude when I told her I didn’t want to give my phone number to her and cut me off saying “no, listen” and continued to talk over me and ignore me. I don’t often write complaints but I don’t appreciate being told to “listen” when I’ve made my mind up about giving a company my phone number. Also maybe tell the sales staff to chill out and stop being so pushy. I don’t want your help I don’t need you to push me in to buying things. It actually does...

I would not shop at this particular shoe dept. Ive been to other shoe dept stores and they were great. The guy at the front was super rude and on top of that you have to have your original receipt to return anything, pretty normal and that was fine but I had other items on that original receipt and when I asked for the original receipt back in case other items would need to be returned he said he couldn't give it back and said I was just screwed if I needed to return any of the...