Baja Fresh — Restaurant in Calabasas

I used to order here very often as it one of the places where they have vegan options and it’s close by my office. I ordered online multiple times and usually pick up my order in person during the lunch time.

In one of this times I went back and said that their salsa they put to the side went bad - it smells rotten, looks bad, has a pickled taste. They apologized and replaced it promising that it will not happen again.

Today I ordered the impossible bowl and again all salsa both inside the bowl and on the side went bad, it’s rotten.

Unfortunately, they didn’t learn anything from the mistakes. I’ll not order anything here again, the worst...

We had such a good dinner from Baja Fresh recently I had to come on and leave a review. My boyfriend and I had just explored the Indian Cave in Thousand Oaks near the Conejo Valley botanical garden and we had not made any dinner plans. Everything seemed to be fried or nearly closing and Baja Fresh seemed like the only option. We had never tried it and we were a bit apprehensive about it but it turned out to be delicious! We had the Chicken Nachos and a Burrito de Asada and we tried 2 of the many salsas available. Everything tasted Fresh and the service was really great as well! So glad we decided to try Baja Fresh, it will be a place...

I have been going to the Calabasas store forever, Years ago I noticed one of your employees always going beyond the call of duty. Not only friendly & caring, (a quality that doesn't appear to be the way it is most of the time anymore) but so good at what she does. I get so tired of people who always conplain and never take the time to talk about what they do like...so I decided a review was a good thing to do. I was so impressed with your employee Elena, who every Holiday Season, I now deliver my homemade, over the top delicious, cookies to. I really wish there was more customer service like Elena!!!! Rev Barbara...