Starbucks — Restaurant in Calabasas

This Starbucks really learn how to make a drink and also make it right once. The line was modest, considering the location and clientele that visit here. It is in the guts of Calabasas and you'll find so many stars in the region.

I ordered a quad Triple C, which is considered one of my favorites of the unpublished menu plus it was made to efficiency. As I took the primary sip, my eyes rolled back into la la land. I quickly came to my sensory faculties and took a go searching the store.

They use a good selection of whole bean coffees that anyone should buy. You can take them home since they are and grind all of them yourself or the staff is going to be happy to grind it that you should the specifications of your coffee maker and using the filter type you are using.

There are various types of Hot and Cold drink vessels that one could purchase too. When you choose to do this, they fill it for you at a discounted price each time you bring it within.

The vast selection of edibles is constantly growing and makes it so tempting for getting something since it all looks so excellent. They have cut, plants, sandwiches in the breakfast every day and lunch categories; and even have water or juices to fit your taste buds or health desires.

The employees here seem to smile alot. That is a good thing, especially when you find that feeling of being at your office. They have a moderate quantity of seating and free WiFi making it nice to do your check-in's as well as to catch up upon some homework or enterprise emails.

This store is actually clean, well stocked and also lit up perfectly regarding visual navigation. Parking is usually a challenge at times but that's nature of the sport.

Good job Calabasas Starbucks....

I am writing to express my deep disappointment with the unacceptable level of customer service I received at your The Commons Calabasas Starbucks.

I ordered a Honey Citrus Mint Tea and waited over 18 minutes with no update or communication. When I finally asked about my drink, I was told it was being prepared — only to find out it had been sitting half-finished off to the side the entire time. The barista simply completed it and handed it to me, with no explanation or urgency.

When I tasted the drink, it was completely wrong — it tasted like raw lemon juice, nothing close to what I ordered. When I brought it to the barista’s attention, I was casually asked, “What would you like to do?” At that point, I was already late for work, having wasted nearly 20 minutes waiting. There was no apology, no accountability, and no effort to make the situation right.

Frankly, I am shocked by how poorly this was handled. This is a location where I would expect outstanding service, but instead I received careless treatment, lack of professionalism, and no regard for my time or satisfaction. I paid for a drink I couldn't even enjoy, and walked away frustrated, disappointed, and late.

This kind of experience is absolutely unacceptable, and I am genuinely disheartened by how little care was shown to a paying customer. I hope serious steps are taken to address the poor customer service at this location — because based on this visit, it was completely below the standard Starbucks is supposed...

First time at this location. I went on a Tuesday around 5:30-6:30 time frame. After using the restroom first, I let the cashier know, politely, that the bathroom needed some attention (soap dispenser broken (This was the only thing I mentioned)it also, smelled like urine, toilet was soiled on rim and floor needed to be mopped, and, questionable hairs on the toilet seat) he glanced at the girl standing next to him and they both shrugged 😒 There was no warmth or welcome from him or the girl. Our names were never called when the drinks were ready but they called other people's after us. And, you could clearly see that the floors had not been swept in a while.The guy who took my order was dressed as a girl (white, tight sweater and purple bra straps showing) which is clearly not the standard regulated uniform for Starbucks employees. There was a another guy (employee? Guest? )looking in the fridge to the back of the store, who was dressed entirely in civilian clothes, including a beanie and Justin Beiber bangs-around the food?! Really? Shouldn't his hair have been in a cap or visor? For this location, I expected the standards to be way up. My rating is a: "Eh!"...