I just left from this starbucks. This is my second bad experience here within two weeks. I pulled in to the drive-through and the line was kind of long, but I didn’t have a problem waiting for a little while. After waiting for five minutes, a woman came out and tried to get in her car to leave but the drive-through line was not moving at all, and I had to try to back up in order to let her out the parking lot. After waiting for the car to pull out, the car that was behind me got annoyed, and they drove around me to get in front of me. As if waiting for the seven cars in front of me wasn’t already bad. I just left because it wasn’t even worth the argument.
I came to the Starbucks two weeks ago. The store wasn’t even busy. I ordered a Matcha green tea lemonade and a slice of banana bread. I’m not a coffee drinker, those coffee drinks take a long time to make. Matcha, green tea lemonade is a scoop of Matcha, green tea that is already made, and lemonade that is already made poured into a cup and shaken with ice, the banana bread is also already made. I spent 10 minutes in the Starbucks before I finally had to ask for a refund because there was no line, but all of the workers also had no sense of urgency. It would’ve taken all of two seconds for the cashier to pour my juice in the freaking cup, so I could leave. But instead she took her sweet time to process the refund, and that b!tch had the audacity to ask me did I still want the banana bread? B!tch people don’t come to Starbucks just for a slice of banana bread, give me my money so I can get TF out of here. The management is terrible. The employees are terrible. How do you let the drive-through line gets so long that the people who pulled in to pick up their order inside can’t leave. Shut this $hit down. You know I Starbucks has bad service when McDonald’s can move people through their store and drive through a lot quicker and more efficient....
Read moreIn short at least one of their employees working the drive through practices her own form of facism while being paid by Starbucks. I ordered a single cup of coffee and was the next car at the window. I could see my coffee cup sitting in plain sight but Amanda did everything she could to NOT serve me. She took enough orders at the drive through to get the line backed up as far as possible and then walked around to avoid serving me. After about 10 min Amanda finally decided to open the window and “serve” me. I asked for the manager and informed her of the problem. Amanda then held up some drink cup and proclaimed she was waiting on the drink in her hand as she thought it was mine. The manager was informed that her staff should be able to handle an order of a black cup of coffee. Amanda then looses control and yells that if I hadn’t littered she would have served me sooner. It turns out that when I emptied my fast food cup of ice and water out the window between my car and the base of the drive thru window (and then put the empty cup in my trash receptical) Amanda THOUGHT I littered and decided to execute her plan to punish me.
So a paid employee of Starbucks whose job is to serve customers decided that she no longer had to do that and could ACT on “her” ideals and make sure I was sufficiently punished. It didn’t matter to her that I didn’t litter (something people shouldn’t do) , but that she thought I littered. Whatever schooling or social group she has been influenced by apparently told her that acts of fascist regimes was the way to handle any situation whether the situation actually happened or not- comply or be punished.
What’s wrong with the world is on display at this store and many others from the news stories I have read in the past. I believe...
Read moreLove having somewhere to come to with a patio and wifi. I get tired of using the wifi at home and need a different scenery every now and then. Staff is fairly friendly and coffee products are good. I love the java chip frap and swirl cin cake. I have 2 complaints! The new chairs and tables outside where a very bad decision. It is obvious that starbs wanted to look more modern sleek and they did derive what they were hoping for, but the new tables and chairs are smaller, less comfortable, and they show dirt really bad. So now someone needs to come outside every hour and clean them!!!!! Please. Also there are more flies than should be in a whole town. I met someone at starbs the other day and said "look I know it is too sunny to look at laptop out here but let me finish my coffee. If I have to drink it in there I will throw up." Yeah so I am a bit fly phobic, but everyone should be bothered when they have to walk through flies bumping into them. How much would a system cost to blow air when the doors opened? Any food service company I owned would have this, no questions asked. Flies are disgusting and I will not eat in a place full of flies. Anyway, so the person did not believe me until I finished my drink and we walked in. She counted 8 flies on the table we went to sit at. I just had to block it from my mind. I stopped eating at Zaxby's for this same reason. And if this had been a fast food place, I would have turned around and left immediately. What makes some restaurants so full of them and some not? Zaxby's and Starbs have been the worst. I rarely notice them in the summer in most other restaurants in Calhoun. Please somebody help the fly population in this place before I throw up all over the new...
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