This review is specifically for the staff member by the name of Tanya DS245 that was working at this location on 9/24 at 10:06pm. This person is extremely inconsiderate, rude and with a high level of POOR customer service and lack of empathy. It was raining heavily that night and after waiting for a few minutes at the drive through speaker, there weren’t any signs of anybody willing to take our order. We drove to the window where Tanya, being extremely rude, directed us to go back to the drive through speaker to place our order and refused to take the order at the window. When we told her that it was raining really hard and that rain was coming through the window of the car she slammed the drive through window on our face after directing us to call customer service to complain as needed. Giving one star review as unable to rate her service below zero as she deserves. This place is definitely NOT...
Read moreI'm from out of town and travelling is expensive so I try to eat at reasonably priced places. I have to say, Checkers has great value for your money! The selection is great too and the menu is always trying out something new! So when I visited this Checkers I walked up to the window and asked the cashier what she would suggest and man am I glad I did! Wendy was very helpful as she asked me what I normally went for and was able to suggest something I may not have gotten otherwise. It was the best sandwich I never knew I had to have and has become a bit of a lunch staple for me now. I was very impressed with her customer service and whenever I am in town I will make certain to ask for her specifically. Food is the reason I stopped by, but Wendy's customer service is the reason I will be coming back. Thank you Checkers for employing such a...
Read moreI knew something was wrong when it didn't take but about 3 minutes before we got our food. It usually takes 5-8 minutes when you order a Deep sea double because they are generally cooked fresh. Which is fine. I'd rather wait a couple minutes longer for fresh food. I've been on a 500 calorie diet for 6 weeks and this was my cheat/treat before continuing my weight loss journey. I was so very disappointed to find it wasn't even warm enough to melt the cheese. And of course I didn't find out until I was almost home. And it was almost 10pm so I didn't want to go back. And before you ask, I only live 5 mins from them. They're usually still to hot to eat before you get home. And when I tried to call to let them know so they could remake it one day. The phone rings twice and goes to a fax! The only reason I have two stars was because my wife...
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