Dickey's Barbecue Pit — Restaurant in California

I recently had the pleasure of visiting Dickey's in Elk Grove and I must say, the experience was absolutely fantastic! From start to finish, the exceptional customer service provided by Jayce and John truly made my visit memorable.

From the moment I walked through the door, I was greeted with warm smiles and a genuine sense of hospitality. Jayce and John went above and beyond to ensure that I had a pleasant dining experience. They were attentive, friendly, and genuinely interested in making sure I was satisfied with my meal.

Not only did they take the time to explain the menu options in detail, but they also patiently answered all of my questions. Their knowledge about the different barbecue offerings and their recommendations truly showcased their expertise. I appreciate their willingness to go the extra mile to ensure that I made the right choices based on my preferences.

Throughout my meal, Jayce and John consistently checked in on me, making sure that everything was to my liking. They maintained a perfect balance of attentiveness without being intrusive, and their positive energy was infectious. Their professionalism and dedication to providing exceptional service were evident in every interaction.

Aside from the outstanding customer service, the food at Dickey's was absolutely delicious! The barbecue offerings were flavorful, tender, and cooked to perfection. The sides were equally impressive, and the overall quality of the meal exceeded my expectations.

In addition to the amazing service and delectable food, the restaurant itself was clean, well-maintained, and had a welcoming atmosphere. The staff as a whole demonstrated a commitment to creating a pleasant dining environment.

I cannot recommend Dickey's in Elk Grove highly enough, and it is all thanks to the outstanding customer service I received from Jayce and John. Their attention to detail, friendly demeanor, and genuine care for customers truly set them apart.

If you're in the Elk Grove area and looking for a fantastic barbecue dining experience, do yourself a favor and visit Dickey's. Ask for Jayce and John - they will ensure you have an unforgettable meal. I will definitely be returning soon, eager to enjoy the great food and exceptional service once again!

Thank you, Jayce and John, for making my visit to Dickey's such a...

READ EDIT AT BOTTOMThis was the worst BBQ I've ever eaten. I got a 3 meat plate(pulled pork, sliced brisket and ribs) delivered and it actually got there early. first... everything was dry. the brisket was dry and flavorless(seriously no smoke flavor). the pulled pork was DRY. how do you make pulled pork dry unless you're trying to MAKE it dry? then, the ribs... WHAT, THE, FRUCK!!! The ribs had exactly the same consistency as slimy beef jerky. tough and dry but, why in hell was it slimy? honestly, those ribs give beef jerky a bad name. I would have rather eaten a plate of mediocre beef jerky(or a plate of almost anything)than be anywhere near those ribs again. SOOO many things wrong with my meal other than that. only one piece of bread was toasted, only on one side, the BBQ beans were HARD, the portions were so small(considering it was over $30), almost everything was cold. Actually the only thing that was warm and I was able to finish was my order of fries. they actually tasted ok too. other than that this was by far the worst meal claiming to be BBQ I've EVER eaten. I grew up in a culinary hub in Charlotte, North Carolina so I've been spoiled on not only good BBQ but, good food in general and, I'm not trying to be snobbish nor am I exaggerating when I say this is the worst and they obviously don't care that they serve food that is borderline inedible. EDIT Their marketing team contacted me and told me they would make it up to me. so, I emailed them and told them that I didn't want any more food from Dickies but maybe something else. Told them to contact me at their earliest convenience. This was months ago and I haven't heard anything from them since... empty promises. I wish I could give them negative stars. they need to get their game together or...

Tried to order via doordash and got a weird misleading message. Called doordash and they told me it was the resteraunts' fault and to place an order to them. I called and they said they said they had so many ordered, it broke their system and they rnt able to keep up but they could take my order over the phone. I go through the steps and they tell me it will be available to pick up in 20 mins. I Explain again I am a disabled adult and require delivery and they told me the only method is through the doordash app which is so overloaded with orders I will not be able to use it tonight. This makes no sense..they clearly started things in the app before they were ready and have no idea what they are doing or how to handle the issue now that it present. I have never tried them before..I've heard they are good and I suspect they are but I don't trust such incompetent human beings preparing my food and after this waste of time I can't see myself giving them another chance. There plenty of other places to order from that clearly have an idea how to run a resteraunt. This is not a new store either. They have been in business for years but clearly should not have been. Perhaps it's time for the manager to...