La Bou Bakery & Cafe — Restaurant in California

I ordered a egg and cheese croissant from the drive through.. I had to repeat my order. I received the order in a fairly quick time, tipped a dollar, and drove away. As I took a bite I noticed the first 2 bites weee just bread. I looked at the croissant and noticed a roll of ham the size of 2 fingers. I returned to the store and it was locked. I decided it was not worth driving through the drive through again. I was driving away when the woman opened the door. I explained that I had asked for egg and cheese, no meat, and received ham, and no cheese. She said wait, and went inside. I waited two minutes thinking she was correcting my order when a man came out and asked what happened. I explained what I ordered and what I received. He made a sympathetic face and said “ maybe next time”. I drove away thinking that there would not be a next time. I decided to finish the croissant to not waste it, and get my protein. After I finished the roll of ham in the center, there was six bites of croissant, with no cheese. Very soft, but rather dry and bland. I can understand a miscommunication due to language barriers or faulty intercom . But the balled up ham in the middle of a croissant with 2 inches of bread on the perimeter is a sign of someone who does not care about the product they are serving. The “maybe next time” comment says it all in regards to Customer Service. The ordering miscommunication is a forgivable mistake, but the sloppily assembled croissant, and better luck next time are both deliberate. I will not be back...

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The best croissant sandwiches ever! I had been going downtown, now Madison or Power Inn locations for over 25+ years, was eventually able to convince a manager to give me a La Bou baseball cap I offered to pay for (this is how much I love this place). My brother in-law moved to Michigan in 2006, and his La Bou sandwiches are the only thing he misses, I guess only in california boy are we lucky. I offered to get him some maybe dry and get some cold food shipping something to send him, but he doesn't think it will be as good, we'll I do know because I'll buy 2 or 6 sandwiches with mayonnaise etc and they are just as delicious 3 or 4 days later because they are fresh when you get them 😉. Great fruit cups, salads, fresh baked breads, scones, breakfast coroissants, regular bread 🍞 also a really nice place for breakfast or lunch 😋 they close a tad early for me. Awesome service would call ahead to pick my order up between light rail train switches downtown would be ready every time, ( never thought to keep my card on file would have been easier and even faster). Now it's Madison mostly because Power Inn closes way early 2 or 3 pm. Well guess we're I'm going 🤪 made me hungry, now I know what the reviews are for, kinda a reverse psychology of sorts 😅 well it's cheaper than advertising. Keep up the excellent work and food La...

The soup I had was fire but on the receipt is was something else and tasted nothing like what was on their, sadly I got the soup because I was recovering from spending the entire Easter in bed and most of mon (thank God my PCR and home test were negative for COVID) but the soup which was supposed to be baked potato was probably the highlight of my day, was delicious, the one issue I had was the soup which was a small was the most expensive thing I purchased for like $6.75 and was the smallest thing amount wise I received and since I liked it the most that sucked it was also burning hot so I had to wait 40 minutes so I could drive around while dipping the bread into the soup into my cup holder of my car, I also got a half baguette and 3 dill but the dill never made it inside me so I'ma try to eat it with something else, I only really ate 3 ounces of the 5 ounce soup but they were magnificent. The...