McDonald's — Restaurant in California

Normally I write more negative reviews than positive unless I feel like someone really deserves it. This review is to thank the gentleman by the name of Brian always working the drive thru. See I have been coming to this McDonald's often since it is the area where I'm currently working. The reason why I'm here so often and I want to write this review is because Brian is always in a great mood it is contagious!! I can count a few times where something was going wrong with work that day and there was Brian at the drive through always happy and cheerfully positive. How could I stay mad I wish I had his energy to be happy always. He always wishes us a great day and the way he communicates with customers is different than allot of other McDonald's I have been to. I have been to others where the people are in such a horrible mood. But Brian is definitely something different. I will definitely be coming back here and thanks for the great energy you project Brian. I'm the gentleman that's always here with his girl and the two dogs in the car. We all appreciate your good mood!!! Today was a bit of a bad day at work but who cares!!! I need to be more like Brian I'll smile my happy butt back to the job site with a full stomach. I wish many blessings...

We have been waiting here for a long tome for our order. The drive-thru has been moving smoothly, people who walked up after us have been served indoors as well. We are still waiting.

Very slow service

Lids for cups were severely under-stocked, and the ones that were out were covered in sticky soda syrup. Tables are dirty.

Just watched a man walk in with a dog. No one said anything. They just allowed him inside of their food establishment, with an un-leashed dog.

There was a mess on the floor, we asked the girl to clean it up, as it is a slip hazard. She stated that she 'doesn't have time right now"... right after slipping in it herself.

Eew.

**finally got our food... well, half of it... they forgot half of our order. Told us they didn't bring our fries because they were out of them... as they gave multiple orders to a drive thru order, that had pulled up long after we placed our order.

Served at least 5 walk up groups, and 10-15 cars before we received our order. When we arrived, we were the only walk-up.

Worst service, dirty location, very...

There is a middle aged Hispanic lady that I get the feeling is a manager or owner. Literally every single time I see her, I know the food and service is going to be even worse than normal. I waited I for 15 minutes for my food at the drive thru and EVERYTHING was cold as could be. It's getting to the point where I'm going to start asking who's working and if I don't like the answer, I'll just go to Goodwin's across the street and figure something out.

I come here for convenience but I also expect my food to be somewhat warm when I get it. Or the fries to at least have salt on them because it feels like they've stopped doing that.

if I keep getting food that is literally so unappetising that I spit it back out and throw it away, then I might as well go get some top ramen from across the street. It takes the tiniest amount of effort, but the fact that prices here continue to rise while the quality continues to plummet means that it doesn't make any sense to keep...