Mountain Mike's Pizza — Restaurant in California

We love MM’s pizza. Last night (Sunday) my wife accidentally ordered online from the wrong location for takeout. We were directed by the one at Franklin/EG Blvd location to the one near E Stockton Blvd. The pizza was there, but at 7:30 PM the salad bar was closed and had obviously been cleaned up for the night, which would take at least 15 minutes.

They are supposedly open until 10:00PM every night, but they close the salad bar at 7:15 PM, 2-3/4 hours before closing with NOTHING on their website or in the door to indicate that????

Our regular one at Franklin/EG Blvd keeps it open to at least 9:45PM.

I wonder if the owner knows what is going on?

Update: I escalated this on the corporate website- not asking for anything, but just to have them let the franchisee know what his employee was doing. I received an email answer saying the owner would contact me in AFAICR 5 business days. No contact from the owner. It looks like the owner doesn’t care. That tells all you need to know about...

This happened on 31st night around 11pm Guy on counter is untrained and unprofessional his name is arman when ordered pizza he was not understanding explained him 5 to 6 times the he said it will take 20 to 25 minutes i was observing this guy after 20 minutes still he didn’t start preparing my pizza so i went to ask him how much more time it will take and he got rude to raised his voice and said to me i am alone and you don’t remember how much time i said i him 20 to 25 minutes still he didn’t start therefore i asked him how more time there was no reason to get mad at customer mountain mike hired unprofessional employee ridiculous experience cancelled the order took my money back, i will make sure none of friends and family members visits...

I advise you to never ever work in this place because the boss going to make you to do everything. He never gives you a break. However, if he finally did gave you a break, he's going to ask you to help if the pizza get busy again. Secondly, he never let you take the tip from the customers; instead, he gonna tell you to put the money in a jar which is in the end he never gnna distribute. He is a very greedy owner I ever seen in my life. He is taking the rights from his employees to take their tips (which is belongs to them). I don't know why no one there speaks up. It’s very daunting to see this happening to you or your colleagues who work in such a difficult situation but God...