Papa Murphy's | Take 'N' Bake Pizza — Restaurant in California

Would have got a 5 but lost three stars because the shift lead kali was rude and expected me as a customer to know their policy on their coupons after I was told over the phone that what I was asking was ok. Also as I tried to redirect the interaction with her and not make eye contact so that my facial expression of disappointment did not make her any more upset with me after she stated "I'm trying to make you happy". My 9 yr old daughter informed me while I was choosing my payment form from my wallet that the lady rolled her eyes and seemed to take a large breath.. As if I was causing her some sort of inconvenience. As a paying customer I would have liked better customer service and maybe she could have educated her employees about coupon policies as I don't feel it is the customers job to know their policies. I will drive further to find better customer service this lady completely ruined my experience with a...

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They are almost always friendly when they answer the phone. They always get my order right. Their ingredients seem really fresh.

Update: Two years later and I'm still going here. Even though I think that speaks for itself, I just want to give a shout out to this location. They work their rears off, and try their best to stay positive even when it's slamming and they are running out of things. In situations where they could be loosing their MINDS, they keep their cool, communicate clearly, and always take care of me. In two+ years of going here, I've never been...

Inconsiderate. One of the staff did not wash their hands after changing gloves n answer the phone when taking orders. I had asked for the staff to make my pizza all the way through and they had an attitude. N the manager with her filthy apron, failed to wash her hands after dealing with money. Also, I stated that I did not want the person preparing my pizza not to talk over my pizza and he kept on. They must not know that when one speaks over food, droplets fall on the food. I will never visit here again. At least other papa Murphy pizza joints, honor...