I normally don't leave negative reviews after only one visit but I realized that this place kept the reviews from the previous store. If you look back at the older reviews, they're for a place called dragon fly; the current place Summerfield seems to have opened more recently. Today, the service was really bad. I literally stood at the cashier waiting for them to take my order for nearly 5 minutes. Not stood in line for 5 minutes, I was at the cashier waiting for them. I came with friends and our drinks made in very unusual order. I was literally last to order, my friends had ordered at least 5 minutes before me, but I got my drink second. People behind me got their drinks before my friends that had ordered ahead of me. It really feels like a first in, last out sequence. After over 20 minutes, my friends had to go and check on their drinks. Turns out their drink order was lost? I suspect that they are so disorganized that my one or more of my friend's drinks were given away to a different customer. Some of my friends said their drinks tasted VERY watered down too. Bad service might be understandable if they were overwhelmed by I was later informed that they actually had 6 or more people behind the counters so this level of service is not understandable. I wouldn't come back here and I wouldn't recommend them either; ESPECIALLY since their reviews were not earned. Side note, we dug into the reviews because the service we received was so bad. This is when we discovered that Dragon Fly earned the reviews and this place kept the reviews. See for yourself, look at the pictures and you'll see they went from dark atmosphere (Dragon fly) to bright (Summerfield).