Jim's Pizza Calumet — Restaurant in Calumet Township

I've ordered from here before, but today they really messed up. We ordered 2 Large pizzas, stuffed crust... Mozzarella Sticks and the "Fresh" Breaded Mushrooms. We ordered this all for delivery, the delivery man was quick and very courteous so I tipped him. The food, however, was sad to say the least. The cheese and toppings were falling off the dough, the stuffed crust was hard, the dough was not fully cooked and the pizza was overall, tasteless. The mozzarella sticks we're hard as a rock, the Breaded Mushrooms were not fresh. We called and complained, we were offered a refund and we agreed that it was fair given the poor food quality. Thinking everything was settled, I checked my bank account... I found that I had been double charged! When I called back they tried to tell me that it was the refund, so I called my bank which confirmed I had been double charged. Calling the manager, I was lied to and told once more that I was not double charged. My bank has told me that if the total is not refunded within 5 business days they will be taking action on my behalf. I'm hoping the situation is resolved without further issues and lying from the staff. I will NOT be ordering food from this sorry excuse for a pizzeria ever again because of...

The literal best stuffed crust pizza I’ve ever had. I can’t even eat pizza anymore if it’s not stuffed crust. I’ve been spoiled too long with their pizza. It is a pleasure coming here or getting delivery. This, pictured, is my usual order (just for me ;) ). So freaking good! They do need to stock up more on that carrot cake though, as it’s my favorite & I’ve noticed that everybody loves it so it is constantly gone when I call. :( Please, please keep this cake in stock! As there is no carrot cake that even comes close. I have come to the conclusion that what makes it so good is there is not only cream cheese for the frosting, but I believe there is white chocolate too. & I am a huge white chocolate fan. It is just phenomenal. & what makes a carrot cake grade A to me is lots of nuts. That’s how it comes! Seriously, give it a try. I catch myself craving Jim’s almost every day of the week because of their pizza & cake, & if it was up to me, it’s all I’d eat. Pictured here is the extra cheese pizza, breaded mushrooms on the side, & 2 pieces of carrot cake. My us’, as I...

Went here tonight for the first time. Sat down and ordered to go, took about 30 minutes which was fine, I understand it's a Saturday night, I tipped the girl working a couple bucks. I ordered a basic salad pizza with ranch and snacking sticks with pizza sauce. To be honest with you, it was the worst takeout I've ever gotten from a restaurant. I didn't get any ranch for my salad pizza, so it was literally lettuce, tomato, and onion on top of a unseasoned crust (looked like a half baked tortilla to me). The snacking sticks were fried pizza dough.. basically breadsticks? But the seasoning for the sticks was dry in tin foil, like there was no way to adhere the seasoning to the bread. So I got flavorless fried bread that was too crunchy/over friend to even eat, and lettuce, onion, and tomato on top of a flavorless half baked tortilla. My expectations weren't high from the beginning, but come on. I ended up just...