Kung Fu Tea — Restaurant in Cambridge

The website and flyer on the door says it’s open at 11am. At 11:10am the door was locked.

The phone didn’t pick up when called multiple times. We eventually went in after someone came to open the door. The employee told us that there was no boba ready. He didn’t know the new drinks on the menu and was confused when I ordered them.

Other people ordered other drinks and he kept saying they weren’t available for a long time.

Another customer walked in and the waiter did not come to take her order for over 10 minutes. She kept saying “hello?” and calling for a staff member.

Our drinks (4) took over 30 minutes to make. Many other customers were waiting in line that entire time.

The drinks weren’t anywhere near yummy enough to offset all this.

This wasn’t a one day incident. This happened multiple times. Your establishment is ridiculously...

The man staff was terrible. When I ordered bubble tea, he didn’t ask me how much syrup and ice I would like. If he didn’t ask me about that, how could he make a good tea for me? I said “wouldn’t you ask me how much sugar and ice?” But his answer was terrible. No sorry, no good response.

I will receive $13.04 for change. He didn’t say anything and just returned $13 to me. I asked him if he didn’t have a cent or 5cents and he said no. His response was again terrible. He said this store didn’t have a change for customers. If they don’t have a change for customers, why do they accept cash? If they don’t prepare for cash, they should do cashless, credit cards only. He showed me there were no cash in the casher machine. Again, it’s unfair not to prepare for a change and it’s unfair for customers. I won’t go to this...

Visited this location on a Friday afternoon, so it was packed with both college students, high/middle school students just finishing school, and other customers doing work. When you enter, there's not a lot of room to wait in line or wait for your drink, so the entrance can get kind of congested. They have a few tables as well. I ordered the purple yam latte, which is a new drink. Even with a bunch of people waiting, I got the drink in 3 minutes, which was great. I believe this store also takes mobile orders. The yam latte wasn't too sweet and actually did taste like purple yam, which was very unique, I really enjoyed it. Will definitely visit this location again if I'm...