Shake Shack Harvard Square — Restaurant in Cambridge

This was my first time trying Shake Shack, and it turned out to be a great experience. We were visiting Boston for a few days and decided to take the subway out to Harvard. This location made for a convenient and enjoyable lunch stop.

The restaurant was fairly clean and offered both indoor and outdoor seating options, which was a nice touch. I especially appreciated the quiet atmosphere upstairs — it was a comfortable spot to relax and enjoy our meal away from the busier areas. Another highlight was the option to order through a tablet, making the whole process quick and easy.

Overall, this Shake Shack location provided a pleasant dining experience, and I’d definitely consider coming back the next time I’m in the area.

🍔 Burgers 100% all-natural Angus beef. No hormones and no antibiotics ever. Our proprietary Shack blend is freshly ground and served on a non-GMO potato bun.

ShackBurger® Cheeseburger topped with lettuce, tomato, and ShackSauce

SmokeShack® Cheeseburger with all-natural smoked Niman Ranch bacon, chopped cherry pepper, ShackSauce

'Shroom Burger Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce

Shack Stack® Cheeseburger and a 'Shroom Burger topped with lettuce, tomato, and ShackSauce

Hamburger Let us know if you would like ShackSauce, lettuce, tomato, pickle, or onion

GF Option: Make it a gluten-free hamburger bun ➔ +$1.00 (Note: Our kitchen is not a gluten-free dedicated facility.)

🍗 Chicken Chick'n Shack® Crispy chicken breast with lettuce, pickles, and buttermilk herb mayo (100% all-natural cage-free chicken. No hormones and no antibiotics ever. Served on a non-GMO potato bun.)

🌭 Flat-Top Dogs 100% all-natural beef. No hormones and no antibiotics ever. Split and griddled crisp.

Shack-cago Dog® Dragged through the garden with Rick’s Picks Shack relish, onion, cucumber, pickle, tomato, sport pepper, celery salt, and mustard

Hot Dog Vienna all-beef dog

Chicken Dog Shack Shack chicken, apple, and sage sausage

🍟 Crinkle Cut Fries Fries Cheese Fries Bacon...

Shake Shack is the In-N-Out of the East Coast and even though there is a Shake Shack in the West I had to have my first experience with this franchise on the East Coast.

Went to the one in Harvard Square due to already exploring the campus and surrounding area. I was surprised they serve beer here, not as surprised with the price of their items.

Since there were a ton of other places to eat I split a spicy chicken sandwich, a red velvet concrete, and cheese fries. The price for those 3 items came out to almost $20. . . . man! $20 for one person? T____T Boy are these college students have some change in their pockets.

I ended up waiting a little longer than I like, but it was during a rush so there were some expectations it might take a while. Hopefully the wait was worth it.

I ended up conflictual, it was worth the wait but for the $20. . . ehh. It was sooo good, but on a college-student budget? The fries could have been devoured in less than 2 minutes, 5 minutes tops. No wonder they give you a little fork to prod and eat delicately. The sandwich had a kick but it didn't leave your mouth burning. Between all of them the concrete was the most surprising of them because it was flat-up amazing. The red velvet was on point and with it sprinkled evenly in each bite, it was a sad moment to have finished it.

The service was great, the food was spectacular, but man even though I was on vacation this was a luxury that was a-okay in the end. Not worth 3-stars, not worth 5 stars,...

Update: I received a prompt response from SS regarding my experience below and have returned to the location. The 2nd meal was better: chicken bites were salty but identifiable! Batter is VERY nice on these and the chicken is moist. Thx for standing by your product. Much appreciated.

This is easily the most disappointing visit to this chain. Yesterday, I was able to obtain the Dubai shake...what in the Lactose? The chocolate, which the cup is internally enrobed in, is just there for show. There was no crackling as there is supposed to be [because this is supposed to emulate a chocolate shell]; The ice cream...while creamy, what is the flavor? I assumed it would be Pistachio, but it tasted like basic sweet cream. The nuts and phyllo were present but this tasted nothing like the flavor it is supposed to represent, so $11/12 down the drain. Every Sun in July, there is a promotion for a Free Chick shack with a $10 purchase. I do not normally complain about free items, but this is a public service announcement: This was the driest piece of chicken I have choked down in years. Frankly, I cannot believe I survived to write...