Szechuan Restaurant — Restaurant in Canton Township

Be very careful. I was SERVED RAW CHICKEN twice over today. I have eaten here for years. Always enjoyed the food. It has changed. I ordered almond chicken with the gravy on the side. Thank goodness I asked for it on the side because when I went to fork a slice of chicken it was visibly raw, pink slimy and totally uncooked in the middle. I checked every single piece and it was all the same. I wish I had taken a picture. I flagged the server and showed her what was wrong, she said, and I quote "did you want to order it well done?" WHAT!? We are talking about chicken, it is either cooked or it isn't. She took the plate to fix it. I assumed they would remake the meal since rice and egg roll had touched the raw chicken. NOPE brought me back the same contaminated plate, with the same rice. They seared the edges off on each piece and tossed it back on the plate. The insides were all still entirely raw. They also thought I should use the dirty silverware from the first plate of raw chicken to eat with. Had to ask for new silverware to cut in and check. Had to send it back, this time for good. They then tried to insist on feeding me. In most other situations I would have let them and would not have written this review, but this is a major health and safety issue and people need to know. They also still brought me a check for the 1 egg roll that they gave me on a separate plate and charged me $2.92. Petty. IF YOU EAT HERE,...

**Editing Initial Review. My wife and I have been coming here about once a week for the last 4 to 5 months. The food is ALWAYS amazing. I cant remember even 1 dish that we didn't enjoy. However, there is 1 server that we REALLY don't like. Asian gentleman, middle aged, thin with glasses. He comes off rude and pretty short. He will not hesitate to vacuum around you, count the tip bucket etc. He seems impatient when you are ordering and that's unfortunate. I'm still giving 5 stars because EVERY other employee is pleasant and the food is simply the best we've had in the area. (Plymouth, Canton, Westland) The hosts are friendly and the service is exceptional. (Excluding the Server above) The Latino busser works HARD and seems to be there everytime we are. Back to the server... My wife and I shy away from awkward situations and don't typically like to complain. We've decided to simply say we want a different server if he approaches our table. However, we don't want to hurt his feelings, so we've drawn back our frequency of being there or just switched to carryout. IMO, he represents the place poorly. It seems obvious to me by simply observing him with other guests, that we are not alone in our dislike. This should be corrected. I'm not sure if most patrons would keep coming after dealing with him.

------ Original review...Great experience both times. Their...

This was the first time I had the sweet and sour shrimp, when I got home and opened the sauce it smelled like ketchup and was very gelatinous, the rice was not cooked all the way and the shrimp were very small and loaded with batter, after taking a few bites you could definitely taste the ketchup in the sauce and it was very strange, the menu said it was a citrus sauce which most sweet and sours are made with lemon or vinegar but this was ketchup YUK, the next day I picked up the menu to call and complain and I noticed in bold letters the menu said NO REFUNDS EXCHANGE ONLY, what kind of restaurant would not allow you to get a refund on something that tasted bad and was not as described, When I called I asked to talk to a manager but there was not one available when I explained my issue she asked the chef and he said their sauce is premade. She said would you like me to tell the manager and I said of course she offered no compensation to my complaint. So the only thing that was actually cooked was the rice and it was hard, come on a chinese restaurant charging $14.00 for a dish and everything is delivered pre made, yuk I will never eat here again and will be sure to tell everyone I know about...