Update: after posting this review, I recieved the reply in the photo, Once I asked why the math didn't add up, the owner reply was updated to reflect pricing that would match the bill I recieved. The confusion on pricing was not because I didn't hear the price correctly (as the photo shares) I was mislead. It's very unfortunate because I did enjoy myself....But honesty is key in customer service, and after the reply from the owner was altered to ensure the math works, I am not convinced this is an honest establishment.
Get a receipt! I went to first Friday with my daughter and ordered one pitcher of sangria (which I was told was $30) and one charcuterie board. The bill was $80.63. I thought it was high but paid it anyways. The bartender seemed nice enough so I didn’t get a receipt, but I wish I would have. I highly doubt that charcuterie board was $50. Atmosphere and food were good but gettin price gouged...
Read moreMy friend and I enjoy wine. I found a website that had a list of wine tastings on it and this was one listed for this weekend. I sent a message to register for the advertised wine tasting and received an email.
Needless to say there are no tastings and the dates are poor advertising. We were going to travel an hour from Cleveland to go. Please update your information to make sure your are not losing potential consumers due to confusion and...
Read moreBy your own logic, her total price should have been $60 and some change not $80. And if pitchers are $30 how did I get charged $40 for buying 1 pitcher? And when I tip $8 on a $40 check, and 51.21 comes out of my bank account, your fudging tips too.
If you’re going to force gratuity on your customers, tell them.Environment was awesome but integrity and transparency is...
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