UPDATE: I want to preface this by saying that I was correct in that the managers should be worrying about what their servers are doing. Not only did I receive a response from the restaurant, but I received a response from the server herself who feels she should've received a tip for poor service. Next time, do your job instead of arguing with diners, and you would receive a deserved tip. Sorry, not sorry. See screenshot for reference.
Stopped in and was immediately sat right next to a very loud speaker. Couldn't hear the server, Susan B, so there was a lot of back and forth and repeating ourselves. After ordering the appetizers, we waited a good 20 minutes before ordering entrees. Five minutes there after, the entrees started coming out before we even received the appetizers. We asked for a few things that were never given to us but still charged on the receipt. I ordered the quesa birria tacos, which normally come on a corn tortilla. I asked for a flour tortilla instead. When I received my order, I tried the food, and of course, it was a corn tortilla. I asked Susan to exchange it for the flour, and she told me it was the flour tortilla. I told her I tried it, and it was on a corn tortilla. Her immediate response was, "I can ask the back if that gives you peace of mind," all while glaring at me like a ruined her day. At that point, I was fed up and told her I no longer wanted it. She continued to glare at me and became argumentative and then proceeded to roll her eyes and walk away. She then had her 'manager,' a young guy, come over to the table and skip over any pleasantries to try to persuade me that what I received was correct. I told him he needed to worry about his server's attitude instead, as I no longer wanted the meal. I've never had this issue at this place in all the years I've been coming here. Then again, every time I do come here, they have new people. I wonder why. There was also no outdoor seating like...
Read moreMy wife and I eat here three times during our vacation last week. Such a fun place with great food. Staff are so friendly! One server In particular was Natalya she is so friendly and knowledgeable about the area of Cape May and other sites nearby to check out, she just really went above and beyond being just a Waitress/server. We were lucky that she waited on us two of the three visits to the restaurant.
The food, first visit, we had chips and salsa appetizer, which we thoroughly enjoyed. As the mains My wife had the smoked brisket tacos, she loved them. I took a taste and they were so fantastic so unique. I had the Al Pastor Tacos, which were bursting with flavor between the GAUJILLO Pork with pineapple and other Ingredients.
The second visit, we decided to share the nacho grande with ground beef. Huge portion took some back with us, too much for two people to finish and we also wanted to try more tacos. We both ordered the Short Rib Banh Mi Tacos. These were ridiculously good check them out!!
The third visit we once again shared the nachos grande with ground beef. Again, incredible flavors. We also ordered Americano tacos with chicken Tinga Truly fantastic and bursting with flavor.
For drinks, we had tried margaritas. This is my only critique they should offer larger size margaritas. When we ordered beer, it was ice cold the way it should be.
Truly, a fantastic restaurant, restrooms were spotless, great atmosphere, lots of fun eating there. All staff that I ran into were friendly, but again, Natalya was so friendly and really went above and beyond making sure we had everything we needed and enjoyed our dining experience there. I’m already looking forward to going back next year and trying the burritos and more of their fantastic specialty tacos.
Check it out I don’t think anyone would be...
Read moreFood is good, when you are able to actually go there and sit down. You are SOL if you try to order online. Their online ordering system closes at 4:30 PM. What kind of online ordering system closes right before dinner? But hey, I’m a reasonable guy and understanding of changing circumstances so I do the courteous thing and pick up the phone to call. I am greeted by an AI robot answering machine advising me to come in and order online the kiosk as an alternative to the online ordering system. After making the arduous journey from my house, after painstakingly taking everyone’s order in my large group of people, I arrived at this establishment. I was then greeted by a hostess who proceeded to inform me that the KIOSK also closes at 4:30, something the answering machine failed to mention! To the manager reading this: do not give the hostess a hard time about this and try to shift blame. I have no doubts it is your intention to do that given my experience just now. She was nothing but lovely and apologetic and helpful. This experience overall was extremely disappointing. I have been here in person and the food is very high quality and delicious, but the service for online orders leaves much to be desired. If online orders cannot be accommodated, especially on busy weeks like this one which I would understand, take the steps to be transparent and not send your customers on a wild goose chase. I was prepared to spent a ton of money here too so it’s their loss. Do better. Thank you for your time and attention to...
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