So my mom and I go in at about 9:00 pm. We go in, decide what we want. The woman working the counter was busy, which was fine. This woman was about 5' 3", in her 60s, has short hair and glasses. My mom realized she forgot wallet, so she goes to get it while I order, knowing what she wants. The cashier comes over to my order and I explain that I want a 4 for 4 with double stack wanting no ketchup or mustard on it and that my mom wants a small fry and double stack with only ketchup and mustard. At first the woman taking our order didn't understand, so I reexplained. She then asks if I want a double stack with nothing on it and I repeat how I wanted the double stack. She starts getting impatient for some reason, and slightly starts talking rude. At the point I'm a bit irritated and am getting impatient too. My mom walks back in, and while this woman doesn't know what she's doing, I tell my mom I've tried ordering three times already. The cashier finally gets it right, almost, on the fourth try. She has the 4 for 4 with the correct doublestack, a small fry, but with two extra doublestacks with only ketchup and mustard. I then say we only want one extra. She then takes it off the order and it is finally correct on the 5th try. But then she walks away to the back and says to another employee, "I need your finger." We did not understand what she was asking of the other employee. She then tells the other employee to delete everything, and before they do, we tell them that the order was correct. But, they still delete it. The other employee walks away and the cashier then says "let's try this again." So I, for the 6th time, try to explain what we want. She then looks at my mom and says, "Maybe you can explain this better." At this point, I was absolutely pissed and tell my mom, "I'm not taking this any...
   Read moreLet's be honest, Wendy's still knows how to make a fantastic burger. That classic square patty, the fresh toppings â it really does stand out from the usual fast-food fare. In fact, I'd argue their burgers are genuinely better than what you'd find at many sit-down restaurants charging a similar price point. Each bite was juicy and flavorful, a satisfying experience that left me craving another. However, as much as my taste buds were singing, my wallet was definitely groaning. Walking out after a meal for just two people and seeing a bill north of $30 felt genuinely shocking. While the quality of the burger is undeniable, that price tag places Wendy's in a different league altogether. You're left weighing the exceptional taste against the surprisingly high cost. Yes, the burger is likely superior to many in its price category (if you only consider the burger itself). But when the final tally rivals what you might spend at a casual dining spot with table service, you have to wonder if the value truly aligns. Bottom line: If you're craving a really good fast-food burger and aren't overly concerned about the cost, Wendy's delivers. Just be prepared for a final bill that might leave you a little surprised. The quality is there, but the price point feels a bit ambitious for a...
   Read moreUsed the online car side to go app. It was a longer than usual wait and drive thru had us blocked in a few times. This resolved by cars going through the line or pulling away for what ever reason. Other cars were in the curbside pickup also. Some people were parking there and going in to get their food. I was unable to add an item through the app, so I called the store as soon as I parked and they helped me with that issue, I might add. When the food was brought to the car, it was explained that they were short staffed and apologized for the wait. Really it wasn't a to us, when ordering on a Friday night, in this work climate, you have to have some patience. As long as the order is complete and correct I am fine with some time. It's when restaurants do not give you the food you order, the tell you they can't/won't give you the money back because it was online is when it's a customer service issue, which is not the case here. All our food was there and was the right...
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