Starbucks Coffee Company — Restaurant in Carmel

I have been to this target plenty of times. I’ve always had to wait to get my drinks made but I understand patience because I work in the food industry and understand things get really busy. I am all for second chances but today was unexpected and disappointing. After shopping I went to get two drinks. I walk up to line with one lady in front of me ordering. They did not say much to her, the two female (one of which I couldn’t see because I assume she was cleaning under the counter) were talking very loudly about there frustration with coworkers. I understand being irritated with coworkers again I work in the food industry but the way they were talking was not acceptable. I waited for 15 minutes to just order, I was not acknowledged even once. I know they saw me because the lady at the counter made eye contact with me. I was about to spend probably $12 or more dollars on coffee but yet I walked away after not being noticed at all. I understand mistakes happen but this is unacceptable and making this Starbucks loose money. I am disappointed with my...

This was the worst experience. I ordered ahead of time on the app, and I got there 5 minutes later when it said it would be ready within 2-7 minutes. It took another 10 minutes after I got there! They were not very busy for 8:30 in the morning, and there was no sense of urgency in any of the baristas. When I opened my tea latte, there was no foam whatsoever and it was missing about 2 inches of liquid out of my grande. Never again will I order from this Starbucks. I can't afford to be this...

I’m all about giving second opportunities, but this Starbucks have seriously lower my expectations as a client. I went there on Monday and a lady worker tell me that they were closed even though it’s 7 pm and they’re not supposed to close until 8:30 pm. Therefore, yesterday I went another time and 2 lady workers tell me that they are not giving nor selling any Frappuccinos in a STARBUCKS and they didn’t even told me the reason...