Pizza hut was a special family dinner for us on special occasions.We don't have a lot of money, so this was very sought after. We normally got the 20 dollar box. Only problem was way too much crust on pizza. We had pizzas with half pieces of the pizza almost all crust, which is great if you want bread, but we can't afford half a pizza when we buy one. I personally have worked in the pizza business many years of my life, so i knew how to resolve the problem and ordered the pizzas with no crust and extra sauce, with cheese and toppings out to edge of pizza.For a few times of ordering that they did a great job and pizzas were delicious. Then a very hard nosed angry older lady, put a stop to it. I ordered our usual and picked it up and it was poorly made and all crust again, so i called and an employee regrettingly told me that they were being told not to make them that way anymore, and put broom hilda on the phone. She apparently runs the store and gave me horrible arguements and finally agreed to remake pizzas. When i picked them up they were okay, but not at all what we ordered, she threatened me told me very sarcastically that if they weren't to my standards they wouldn't serve me again.AT the same time the employees were looking behind her back in disbelief as if to say sorry i tried to find out her boss but so far haven't I'm hoping he sees this. She was horrible enough that we have not been back. Plus with her threats we don't trust her with making...
Read moreMy husband and I dined at the Caro location on March 11, 2019. Given that we'd had a poor experience at the Saginaw location a while back, we were hesitant. So glad we decided to go on in! We were seated right away; our server gave us the option of booth or table and was very patient as we tried to see where hubs would be most comfortable. We ordered pan pizza, bread sticks and a pasta dish. Everything was amazing; really far and beyond expectations. Our server timed the meal like a pro, drink refills (and To-Go cups!) were furnished efficiently at just the right times, as well as the other set-ups and "courses." When she brought out the sticks and such she informed us the rest of the order would be along shortly as the cook preferred to send us out freshly-prepared pasta. We had no problem with this as we had PLENTY of food (see pic) to keep us occupied. Our thanks to the conscientious cook, as well! 🤗 To Management: I feel the perfect fool for not writing down our server's name, but our total was $29.22, at about 4:45/5pm. Maybe you can reference her by those numbers, and let her know we thought she was awesome! And the cook, too! Both are worthy of commendation for representing Pizza Hut so well. We...
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