My flight was leaving from Gate 8 Out of SJU right next to the restaurant. Waited no one acknowledged me or offered any service. Finally the younger one walked over and I told him I just wanted a coffee. Walked up to counter to get coffee. One of the servers told me to go there. The older server standing literally right in front of me never looked up or acted in ANY WAY as if he saw me. He definitely didn’t acknowledge me acted as if I wasn’t there. I walked any as I was getting info from advertisement to contact the MGT the younger one reappeared and asked did I get the coffee when I advised him of what was happening he became very aggressive and said rudely”need to sit down”! Really?! I walked away. Feeling ignored disrespected and with the distinct impression my business wasn’t WANTED!! When I pulled up this place the first thing I saw was a 2 star review. I’m surprised they have any stars at ALL. Don’t waste your time or $$ on this place!!!!? No I did not get anything due to the RUDE DISMISSIVE and UNPROFESSIONAL treatment and behavior of the Employees!! Please don’t waste your time and $$$ on such a place. Lots of other places to get coffee from. Based on my interaction with them they obviously don’t need...
Read moreGood food, but the salad had olives with pits in them and I nearly broke a tooth. Menu has no warnings about the olives. The ham was not as tasty as the hype that seems to follow the menu description. The place is elegant but cheapned by the plastic hanging hams. For being a supposed expert in hams Enrique Tomas comes out as a cheap way of extorting money from travelers while at the airport. After a cheeseless sandwich for 16 dollars and a guava dressing salad with olives and tasteless ham for 20 dollars the 5 dollar coke did not have a refill. The waitress did not even offered some tap water at the end of the meal. The waitresses thought is did not speak Spanish as I spoke english on the way in. Because of this when I asked some questions about the menu, I overheard the waitresses saying that I must not have much money if I was asking the question I was asking. I found this very rude. One can truly tell they believe that they have the customer cornered at the airport since there are not many eateries in the San Juan Airport terminal B. Definitely I would not...
Read moreWe don’t understand some of the recent “bottom of the barrel” ratings for this place. Sounds like folks may be grabbing premade sandwiches on the go…? You gotta sit down to enjoy this place! We stopped by this location in the San Juan Airport, it looked different than the burger/chicken place down the concourse. So glad we did! We loved it! For a place in an airport, this was 5 stars…
Service was good, all the servers we interacted with were friendly (and patient with all of our questions!). We chose the Montanera Salad and the Jamon Experience. The salad was huge, and fresh, ample cheese, olives, ham and toasted almonds. The berry coulis dressing was light and tasty. The ham tray came with toasted baguettes, a light drizzle of olive oil. The ham samples were plenty, all good, our favorite was the 24 month old ham.
A couple of glasses of bubbly, and what a meal. A very worthwhile stop if you have the time. Highly recommend...
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