Lifeguards Of The Reef Cafe — Restaurant in Carolina

Don't believe the hype... Because of the high rating, I figured dining at this establishment was a necessity during my vacation. Unfortunately, after dining here, the reviews felt misleading. I enjoyed INCREDIBLE food during my time in Puerto Rico... This restaurant was the only sour spot.

To begin, the service was poor. The waitress did not greet us upon sitting down. There was barely any communication at all really - just intense stares and impatience. At one point, we even witnessed her motioning to a group of diners to come up to the bar to get their own drinks... The lack of effort and intention during the service was shocking. Additionally, the waitress tossed our food onto the table instead of respectfully placing it in front of us. The order ended up being wrong. Once this was communicated, she rolled her eyes, snatched the boxes and took them to the back. Not only was this unsanitary, the order was STILL wrong after waiting 20 minutes for them to mend the mistake. I believe customer service training may be helpful in the near future.

Lastly, the food was average. We ordered steak nachos and believed that with various toppings, a better concoction could be created at home. The nachos primarily consisted of shredded cheese, tough steak, stale chips, and sour cream served in a to-go box.

I envision this establishment being convenient to enjoy after spending time on the beach... However, I do not see how the lackluster service and mediocre food has earned Lifeguard at the Reef such...

Liguard by Reef Cafe is a must-visit for anyone looking for a delicious and memorable dining experience in Puerto Rico. The restaurant offers nice ocean views and a welcoming atmosphere that immediately puts you at ease. Whether you're a local or a traveler, you're sure to enjoy the restaurant's menu, which features a variety of fresh and tasty seafood.

From start to finish, the service at Liguard by Reef Cafe is impeccable.Oscar the host was very attentive, friendly, and always ready to accommodate any special requests he’s fluent in English. Oh! And the food? It's simply amazing. From the perfectly cooked octopus to the mouth-watering seafood paella, everything is expertly prepared and presented with care. And don't forget to try one of their signature cocktails - they are absolutely delicious!

Overall, I highly recommend Liguard by Reef Cafe to anyone looking for a top-notch dining experience in Carolina, Puerto Rico. The stunning views, excellent service, and outstanding food make it a true gem in...

I'm sorry I didn't take a picture of my meal as soon as it arrived, I had worked all day on the beach and was very hungry and immediately began to eat it! I was surprised by how much I paid for the portion but the end of my experience at Lifeguards proved to me that I made a great decision to dine here. First of all the customer service from the young man Julian was superb. He should open a school on how to treat customers because he was quick and his recommendations were absolutely on point. The meal was very delicious and I'm so glad I listened to Julian's suggestions because the Yuquitas drizzled with Mojo Isleño sauce is the only way to enjoy yucca fries. The last mention should be for the excellent music selection, Tina Turner, Sting, UB40 and Depeche Mode... seriously made my visit to this beach very rewarding. You don't simply eat at "Lifeguards"...you experience "Lifeguards". Also... they're being very COVID safe......