Smoothie King — Restaurant in Carrollton

I just want to say the manager/owner of this franchise refused to provide a free drink after a visit that was so whack due to lack of communication among his staff and a new hire who needs some more training or was rushing to get off. Fortunately I got a refund after waiting for his employee to call him and tell her how to refund a smoothie. Little did I know if I got my money back I was sacrificing my right to good customer service due to "supply shortages" since he apparently thinks the pandemic and economic crisis only have an effect on him. Despite Nick Patel I had several great experiences here and want to thank all of the employees who were super sweet and always offered me pup cups for my collie and german shepherd with frozen yogurt. I will miss seeing you but I will no longer give my money to a businessman who has let the pandemic turn him into a monster. I hope he treats you all better then he does his loyal customers and gives you your bonuses and incentives for upselling. Don't let a spineless and selfish human being take advantage of you all. You don't deserve that....

Would give 0 stars for my experience. The manager or whoever the man is was very snappy. I ordered a smoothie and it didn’t taste how it normally does. I asked to get a different smoothie instead and he told me I had to pay for another smoothie half price. I told him I rather get a refund and he told me I could only get half of my money back.. for a smoothie that wasn’t made correctly that I took a sip of in the store. Didn’t even leave. He started catching an attitude towards my friend and kept repeating himself like we were incompetent. Won’t...

I live 20 minutes away from this location. It is the closest location to me. I drive specifically to Carrollton for Smoothie King. There have been three times that I have arrived before 9 o’clock and they had told me to just go somewhere else or that they were closed. The first time that they turned me away, the lady said “ you might as well just find somewhere else to go” If the hours are not correct on the website,...