Dsasumo | Thai & Sushi Restaurant — Restaurant in Casper

First impressions: outside of restaurant/parking lot was clean. In fact, when we pulled up at opening time, there was someone cleaning the inside of the glass front door, which is nice to see. Inside of the restaurant was clean and pleasantly decorated. Walked in and the hostess said hello. It was just my husband and I, and we haven’t lived in a town with a sushi restaurant in almost 3 years so this was not only a special occasion food wise, it was also my husbands first day off in almost 3 months, so we looked forward to some good food and quality time together. Our server was Jade. She was super friendly, very attentive, and just a pleasure to be around in general, as we also heard her with her other tables. She is very personable 😊 The menu was extensive. Upper, but decent priced for good quality food. Our sushi was amazing! Definitely coming back again 👍Will be requesting Jade as our server too. She was awesome 🫶. The only thing I would say that would need attention is the hostess/girl that sat us lacked a bit of warmth/personality. We got up to give the sushi bar our selections, as that has been our experience in some places with the bar being “open”, as in you can watch them making it over the counter, and the hostess came over with our menu and told us “for future reference, you give your server your menu and they will give it to the kitchen. They have to change gloves every time so…”. I managed restaurants for 20 plus years, so I completely understand the theory behind the directive, but I felt it could have been delivered in a friendlier way. Maybe with a smile? Over all we were extremely happy with our food and service 😊 We will...

SLOW. There are 3 tables here. 8 people. It took 15 minutes for someone to take my order. I've watched 1 person wait 12 minutes at the door. Then 45 minutes later I get sub par food. Not even what is a normal portion.

I even called to respectfully talk to a manager. They said no manager was on duty. The person they brought on to he phone argued. Saying that a 4 piece roll was standard and it is okay that Sushi smells like that.

Sushi should never smell rotten. So evident it is concerning they didn't notice. Lack if Knowledge or culinary experience. I can say this due to my accolades in the industry. I've ordered the same thing before and it was at least 8 pieces on a roll. My GF picked it up. They said 4 small pieces is standard now and charging the same price for half with smaller pieces.

Also during the call they said rudely. You're that guy that complained. Yes I was. I went in on an hour lunch break. Stood there waiting for at least 20 minutes to get seated in a restaurant that had a 4 top and nobody waiting for seats. I Made a simple order. Saw it made and just sitting there. I politely told the place. I have to go back to work, my food wasn't served and was sitting there for 25 plus minutes. Their response was sorry the waitress went on break. Really. Middle of service, during a lunchtime at 12:15pm they allow patrons to wait for food and have to walk out to go back to work without their order when they open at 11:00am. I'm not the only one. I saw 5 people...

Food

Ordered: Firecracker Roll, Kraken Roll, Fiery Shrimp Appetizer, Blossom Tea.

Firecracker Roll: Not spicy, very bland, jalapeños that were in the roll were just dead in the water with zero spice (tasted like bell pepper). Presentation was nice though.

Kraken Roll: Not spicy at all. Sriracha on top was the spicy part. Also bland and flavorless lacking in total flavor the panko bread crumbs were nice. Presentation nice roll was a bit loose.

Fire Shrimp: served super hot but really tasty the only thing that was. Coconut breaded shrimp deep fried served in a sauce. This also was not spicy at all not sure if it was supposed to be or not.

Blossom tea: super hot light yellow water. Taste was extremely subtle.

Service:

Spoke to 4 times total in 45 mins. Once to get our water, once to get our order, once to bring our order, and once to bring our check. Staff were not mean or rude just apathetic.

Atmosphere:

Probably the reason I’m giving 2 stars. The place fairly nice looking and really clean.

Price:

About average for a roll $12-$15, but for the quality I don’t think I’d try that again.

Overall: Save your money and skip the sushi. Maybe try something else...