Bella's Pizzeria — Restaurant in Casselberry

I intend for this feedback to come across the best way possible, this place needs work.

I ordered for the first time through Door Dash. I will give them high marks for the order time, peak lunch hour and it was very quick.

I ordered a lasagna and a pasta fagioli.

The Lasagna: Pretty small portion, even though it is a lunch special, still felt a little small in its portion. The cheese seemed to be pretty decent quality but the top of the lasagna didn’t have a nice crust of cheese, almost felt like this wasn’t really properly baked. The pasta inside the lasagna was cooked well so no complaints there. The meat, however, was really poor. The meat felt like it was not seasoned at all, it came off like just wet beef and it was no appealing, I tossed it after one bite.

I would not recommend the lasagna.

The pasta fagioli was just okay, I didn’t hate it but I wouldn’t go back for it.

The garlic knots also didn’t feel fresh but I wasn’t focused on that as much.

I do hope this makes a difference and wish success to...

We ordered after leaving universal and headed to are hotel at Loews royal pacific was told that delivery would be 45 mins to an hour we waited over an hour and a half and when it finally came we made it back to our room nd everything was cold not just luc warm but cold when I called in to see what could be fixed I was told that it’s a busy night and that’s why the food was cold and offered me 25% refund didn’t even try to replace it then told me that it shouldn’t be a problem bc I’m staying at Lowe’s royal pacific and paying 400$ for a room first off it shouldn’t matter where I’m staying I shouldn’t have been treated like this from a manager ppl aren’t rich just bc they save up money to come on a vacation does this mean I can’t get good food bc apperntly I have money to blow on food we wouldn’t eat and before he hung up on me he told me if I didn’t like it dispute it on my credit card what kind of service is this he could have simply offered to remake the food or offered to replace...

Ordered a Mexican sub and a order of garlic knots at 7:59 at 8:34 they call and I told him that I was on my way we had lost the keys they said okay fine get to Bella's at 8:53 and all the lights are out no one is there no one is answering the phone after I told them I was coming the least they could have done was answer the phone or call me back saying they were leaving right then and there but instead they just leave after I told them I was coming thanks Bella for not letting me get my food that I ordered when I told you I was coming. I'm a very good customer I ordered at least 3 to 4 times a month also when my family that are Italian come into town I always bring them there and I tell so many people about Bella's but that's going to change now because of the fact that I was treated like nothing I had no one call me to say please please come now they could have told me when they called me that they were leaving instead...