I really wanted to like this place after my first visitāservice was quick, and the drinks were great quality. So, I decided to give it another shot, but that was a huge mistake. The second time I came in, the service was abysmal. After waiting 15 minutes just to get my order taken, I thought things would pick up, but nope. I then had to wait another 30 minutes just to get TWO drinks. And when they finally arrived, both drinks were missing ingredients. I had to wait again for them to fix it. Itās honestly frustrating to deal with such poor service, especially when the quality doesn't...
Ā Ā Ā Read moreThe WORST customer service I have ever experienced. I don't understand why people are NOT trained properly anymore when it comes to customer service. This place really needs to take a hard look at the people they employ and stop being so desperate to have someone behind the counter that they would allow their employees to walk around with a nasty attitude and disrespectful mouth. The drinks are amazing but I will not be going back. This wasn't the first time I have had a problem with the service at this...
Ā Ā Ā Read morePretty standard boba shop. Some interesting combinations of flavors and the large size drinks are really big. Found boba to be fresh but lacking in sweetness. Regular milk teas or blended slush items. The interior is kind of lacking, seems like the shop was converted from something else. Staff are ok, a few of the drinks they seemed to be unaware of or didn't know how to make. Not that friendly or helpful. Given limited choice in the Palm Springs area this is as good as it's...
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