Nekter Juice Bar — Restaurant in Cave Creek

Great service, delicious acai bowls but someone needs to educate the employees on customer service on how to fix a problem...for example, i had a small fly trapped in my peanut butter bowl and noticed this when i got home. Had to drive back and show them this and all they did was say sorry and offer to remake or get a refund. First thing, they didnt ask what it was i had and forgot my extra peanut butter i ordered when it was made again. Second, no offers of a free bowl or 10 percent off next order or any sort of comp for my troubles. I used to work in the food industry for over 10 years and u always offer a comp with something that u mess up on. This review would have been 5 stars had they done that, but its also not less than 4 stars cause they dont usually mess up. I hope this reads as a...

Inconsistent. Some staff is friendly and greets you with a smile. Some may not like people who look like me, or at least that's how Some of the girls act when I come in to pickup my order (frowned up, no greeting even when i give one, no smile, but they always greet and smile and are friendly to the people who look like them). Only option for a real fruit smoothie in this area. A drive thru or curbside pickup would be great. For the price a simple smile, courtesy, and the same treatment for all patrons, should come with the drink. Just my observation after going...

If you want to be ignored, go here. Two ladies in there right now, Sunday 3-26-23 at 5:00pm. One washing dishes and the other walking from the back to the front multiple times. Lady walking with brown hair didn't say a word. Blonde in back washing dishes says "be right with you" with an attitude and keeps on washing dishes. No other customers in line. We finally left. Ridiculous. Was hoping for a nice cold smoothy before heading out to seven springs for a quick ride. Thanks for...