Burger King — Restaurant in Cedar Hill

This is the worst Burger King I ever been to and the Hispanic lady Brenda the manager was just the worst and she got my order wrong and I ordered two jr chicken sandwiches and small fry and milk and sprite she gave me chicken frys instead of a small regular fry the food was trash just nasty the sandwiches was to crispy I couldn’t even eat it Im really upset I payed for something I didn’t want which was the chicken fry’s and i told the lady Brenda small fry she gave me chicken frys which ran my bill up and I didn’t notice til i got home and me and a family member went through the drive thru and didnt notice the order was wrong to we got home and then when I called her back on my phone she tried to argue with me saying you asked for chicken fries and instead of a regular fry that not true we told her three times small regular fry and I spent my hard working money on that food and one simple thing and she couldn’t get that right the lady Brenda had bad customer service and I expect better...

Good service depends on the day of the week and time of day that you go! I ordered from the app just before getting there today. The parking lot and drive thru were like a ghost town with nobody there. Still my customized order wasn’t read properly. One item was soft serve in a cup. Little miss “Attitude” fixed a cone and attempted to give to me at the window. I immediately told her I ordered it in a cup. Instead of her doing it correctly, she just grabbed a cup, turned everything upside down in it and handed it to me with paper and all still on the cone. When I asked her what the hell is this, she asked, “Oh you didn’t want the cone?”. To make matters worse, I was asked to pull around to a handicap spot and they would bring out the rest of my order. I was the only car there and a handicap spot? I’m sure you can guess. Yes the burger was wrong too. Some days I’m not sure about this place! Even McDonalds has better...

Today I went through the drive thru, and the girl who took our order not only was touching her face but went and picked up our food to put in the bag. I order a double cheese burger, after looking at my burger it had only one slice of cheese. The girl at the window wouldn't even talk to me, she called a "manger" over. This "manger" was not in any uniform, had no hat on to cover her hair, and asked the cook what came on the burger, because she didn't know. So apparently if you order a "double cheese" burger it only comes with one slice of cheese and two meats. The "manger" started getting loud with me, after I asked if I could speak, because she wouldn't let me talk. I will never go there again. EVER. No one was wearing gloves, they where touching money and food, not in uniform, and nothing covering their lose hair. I...