Little Caesars Pizza — Restaurant in Cedar Hill

I would give 0 stars if I could. When I pay my money for a service, I expect to get what I paid for! The service and food, today was HORRIBLE!. I was the only customer at about 1:40 pm today. I ask for 2 Classic Pepperoni's and 2 garlic butter . I noticed the price was a bit more than usual but just figured prices went up. The boxes were cold when she ( the lady with a lot of blue eyeliner on) handed them to me. She kept calling me baby.(Weird) I get home ( about 3-4 miles) and our pizzas are cold ( the pepperoni was not even laying flat but cold, curled up, and hard. You could tell that they had been setting a while. To top it off there was parmesan cheese sprinkled on both of them and very little sauce and very thin crust.( Not the normal Classic Pizza) When I called to speak with a manager Edna I believe and explained the situation, she NOT ONCE apologized but only said okay repeatedly. Then told to me to call tomorrow and speak with the manager for that shift. What happened to customer service? I told her we would not be back. She could have at least apologized for their screw up. Good thing we aren't allergic to parmesan. Guess I will go to Duncanville or Grand Prairie from now on like...

I wish I could give zero stars. I've went to this location on several occasions but my experience last night has caused me to never return. I'm absolutely disgusted by the staffs behavior and lack of sanitation practices. There was seven people working to be exact (all seem to be under 23) but they were extremely slow. The guy at the counter was openly texting on his phone and kept returning to the kitchen after shooting rubber bands at the guys making pizzas. No one had a clean uniform and I watched in horror as a guy smoothed down his hair with both hands and went on to finish making pizzas without washing his hands. He placed cheese all over someone's pizza and didn't think twice so that lets me know that's his routine. After being told I wouldn't receive my refund, I demanded to see someone wash their hands and make my food fresh and with gloves. I'm currently looking to find out how to report them to the city, an inspection is...

The online order placed was ready 10 min prior to the original time given at checkout.

The order was correct, fresh and cooked very well; not burnt which is appreciated as the order included pizza, cheesy bread and wings.

The kiosk is easy for pick up, the only other thing I'd like to see as an option is being able to pick up the online order at the drive thru window; maybe you can but it doesn't specify that at check out as it only directs you to go inside and enter your code in the kiosk.

I understand this on the level of if you get stuck in the drive thru with some delay and you're only picking up an order, some people will undoubtedly complain even though you have the choice between inside pick up or being lazy (like I wanted to for my order 😃) and chancing the drive thru for convenience. Overall no complaints as my order was correct and tasty. I got what I...