350 First — Restaurant in Cedar Rapids

View & Review: 350 Restaurant and Lounge at the DoubleTree Hilton

As a longtime Hilton Honors member and professional traveler, I’ve had the privilege of dining in hotel lounges and restaurants around the world for over 25 years. I’m not overly critical when service slips here or there—but I do hold a very high bar for how people are treated. That’s what truly stands out. And it’s exactly what made my experience at 350 Restaurant and Lounge so memorable.

Joshy, Rachel, and Jessica U. weren’t just excellent at their jobs—they were genuinely kind and caring people. Their service was prompt and professional, sure, but what set them apart was the human connection.

We ended up sharing meaningful conversations around neurodivergence, growth, and future aspirations. When someone shares where they’re going, you begin to understand where they’ve been—and where they are now. That’s not small talk. That’s real connection.

It’s not possible to fake grace, dignity, or emotional intelligence. You either carry it with you—or you don’t. And this team clearly does. I also quietly watched how they treated others in the room—every guest, regardless of background, was met with warmth and respect. That’s the mark of true hospitality.

To the leadership team: You’ve got something rare here. I hope you see it. Please treat them as the high-value ambassadors they are. And to Joshua, Rachel, Jessica U., and your team—thank you. You turned a meal into a...

So yesterday, I splurged and booked a hotel room for a staycation to go to the Chicago concert. Prior to the Chicago concert I made reservations with 350 first and was totally expecting a top rate first class experience. unfortunately we were cutting it close on time and by the time we got our table it was an hour and 15 minutes prior to the show opening. We were assured that this would be plenty of time to order and eat and make it to the show before the band started. Little did anybody know, the hotel would then immediately be struck by lightning and patrons would be stranded in elevators and the point of Care service kiosks would go down. Initially the service provided was less than standard, borderline despicable. But, the shift manager, James, saved the day and patiently listened to my complaints and promptly offered a complimentary spinach artichoke dip and drink on the house even though there was no way for them to track these items as their point of care sales was still down. Despite my frustrations, shift manager James gets a 5-star rating in my book, and I would recommend anybody dining at 350 first as they will get top notch service even if there is a...

It is really easy to nitpick a restaurant as I will do in this review. Today was the first time I have been here and gave 5 stars due to my experience. I see this place as a great place for business meetings, professional atmosphere and it has a general class to it. We were a 2 top table and the only ones there for breakfast. Our order came 20 minutes after ordering. Big portions and was worth the money. It wasn't anything above and beyond fancy, but worth the money and was good. View is awesome but huge spiders live outside the Windows and I'm sure it bothers some customers going through there...but not me. The chairs at the tables either need more paint or updated. They look very used. The booth seats I was at had zero lumbar support, were very uncomfortable and the material was extremely worn. As I said earlier it's easy to nitpick restaurants so I did but I'm excited to come back to get the full experience as I see a lot of potential with this establishment. A fine looking bar. I can't wait to see the dinner menu. I will be back and I will...