Umi Sushi and Lounge — Restaurant in Center Township

I really don’t know how this place has so many good reviews—I found it mediocre across the board. My biggest issue, and the reason I’m writing this review, is that it took almost an hour from the time we ordered until our food arrived. The reason? They were prioritizing takeout orders over in-house diners. That felt incredibly amateurish and showed absolute disregard for their customers.

As for the food and atmosphere, it feels like this place is a bar first and a restaurant second. My general impression is that they don’t have a real passion for Japanese cuisine; they’re co-opting the culture to sell drinks. Sushi is a culinary art, and the best places elevate it beyond just a meal or a job. Obviously, this is Northwest Indiana, so I don’t expect the most authentic experience. That said, it makes Theo’s Dining Group seem like they’re just trying to capitalize on as many different concepts as they can—an approach I can respect in theory but one that completely fails in execution. They don’t seem to understand the culture or the cuisine. This restaurant feels like an afterthought to Prime Steakhouse, just a way to use the real estate effectively, which is exactly why I was hesitant to try it in the first place.

I’ve literally tried every sushi restaurant in the region, and while this wasn’t the best, it also wasn’t the worst. The food was edible, but I wouldn’t stray too far from the beaten path and order anything experimental.

I imagine if you like to drink, this place might be fun to check out before heading to the square. They did seem to have a decent selection of Japanese whiskey.

Overall, I gave them a chance because I’ve enjoyed other Theo’s Dining Group restaurants, particularly Avgo, but I left questioning whether I want to keep patronizing any of them. The entire time I was at Umi—when I wasn’t focused on my date—I was thinking about how I would have preferred to take her...

got delivery from Umi through Uber I don’t know why I gave them a third chance it was a big mistake. On Instagram, I saw a new role that they had the chef special and it looks so good but I should’ve known that looks are deceiving so I place an order with them. I even called them because it wasn’t listed on the Uber app and I was told just to put it in the notes order something of similar value and then put it in the notes of what I was really ordering and I also was on the phone with the guy when I placed the order. Did they get the order wrong yes they sent me the wrong thing now they were nice enough to say that they would bring me the correct roll that ordered. At first, they forgot about it then suddenly they delivered it and when I received it, it was covered in the smell of cigarette smoke and when I called them to tell them because I have asthma, they told me the person doesn’t smoke well that person might not smoke, but someone in that car had smoked because it was covered with it so basically I was called a liar The lady said that she was gonna call Uber and they were going to refund me however that never happened ! And Umi keeps hanging up on me. Anytime I’ve ever ordered from them. I’ve had nothing but an ordeal. They’re always messing up the order always sending me the wrong thing and I’ve tried to To give them a chance after a chance, I don’t know why because their sushi sucks. It doesn’t taste like anything don’t order from here. I don’t know how they get high reviews. It must be paid for. And they don’t follow instructions. I have a nori allergy and they’ve sent me Sushi with Nori even though I’ve specified to use so I’d even spoken to them on the phone Making sure that they read the notes. Even without all these problems like I said, they’re Food has no flavor It’s a lot of rice...

Tried this place twice. First time I was sat at a table and ignored for over 15 min then waitress brought water and spilled it over chair next to me then walked away - never came back to cleanup. I walked out.

Thought I’d give it another shot - worse than first time. Food - mediocre. Low quality fish and very little fish in rolls. Low quality wasabi, ginger, etc. Skimped on edamame. Overpriced. Better off going to Chicago or Valpo. Even Poke Bros is better. Service - both times only one waitress. Not friendly smiles or effort put into service. Not that busy and waitresses can’t keep up. Understand if understaffed but communicate - I’ll be right with you…or something. Waitress served us water and scurried away while I asked to place appetizers. Then we were left 20 min unattended. Waitress ignored us each time she passed by. Placed appetizers and another 15 min never came back for entree order. Realizing how long appetizers were taking I asked to place main order. Waitress rudely said let me get this check first - no smile or kindness. Atmosphere - feels like a cheap cafe. You have to walk upstairs in part of another restaurant. There are only two tables for families with minors and then these small club like booths where you have to bend down to reach food and drink. Seats are higher than tables. Then there’s another section for only 21 and over where there’s three tables and two high tops. That side was underutilized both times I visited while other side had more people and fewer seats. Overall: this place is overpriced with low quality food, service,...