Gom Shabu Shabu - Centreville — Restaurant in Centreville

We had never been to this restaurant before and thought we would give it a try. We went at lunch time and the restaurant was packed with patrons. We sat down and tried to figure out what we should do. The table has individual pots on the table with a simple soup broth in it. You control the heat and turn it up or down once it gets to boiling. You could order individual meats or go for the all you can eat entree. The waitress we had was not easy to understand so we had to bring our patience and listen. She pointed and because we didnt know how much or what types of meat we would eat we ended up ordering the all you can eat entree for two. It cost about $23.99 per person. There were allot of warnings that you must eat what you order or you will be charged extra. That was a bit annoying because this was our first time we didnt really know if we left veggies on the plate if we would be charged. The portions were large so this was a bit alarming if you don't know what they consider to be wasteful. You are handed a sheet of paper and you select the meats and vegetables you want in your broth. It is accompanied by a dipping sauce that comes in various spice levels. We picked the spicy sauce and it was good. I placed some in my soup as it was a bit plain broth. We ordered different types of beef, shrimp, noodles and vegetables. The shrimp came with the head and shell on, so it was a mess to deal with. I won't order shrimp again. This is a restaurant that you go to to sit, cook your food and take your time eating. This is not fast food, it's a communal environment and I found people sat and talked. Overall it was nice and we enjoyed ourselves. It was a different experience for us and we...

It's an interesting experience. But I wouldn't recommend going there for lunch. The whole process took about an hour and a half. The waiter explained that a lunch or entree would not be enough for a regular person and we better off going with the all you can eat option. It's $25/person. There's a built-in stove for each person with a pot of boiling broth on it. You get raw ingredients and cook them yourself in this pot. By default they give you chopsticks and a weird spoon. You can get a fork/knife upon request. They have nice looking thinly sliced meets. Sea food selection is not that good. There's also a few kinds of noodles (also raw), some green cabbage, corn, mushrooms, kale, spinach, etc. I have a few problems with this whole idea: you have to know how long to cook each of those things, some of them take longer to cook than others, so it's pretty hard to get it right, you have one tiny plate (the size of a dessert plate) to work with, you have no apron, there's very little space between the pot and the edge of the table, which is fine for cooking, but not for eating, It's harder to have a conversation because you're constantly cooking and eating in parallel, unless you're used to cooking. I ended up feeling like I have a brick in my stomach, but still hungry. And now I need to wash my pants as I got that broth splashes all over it. Otherwise the place looks nicely done, lots of granite and stainless steel, the ventilation is working very well. I wouldn't go...

Worst experience at a restaurant ever. I’ve never been asked to leave at a restaurant while finishing up dinner because the workers had to eat.

We got there 8:50 and they had already taken all of the sauces. Then comes a 9:15 kitchen shut off, what’s the point of letting people in or saying they’re open til 10 if their “all you can eat menu” is done at 9:15

But we ordered everything we wanted and was having a decent dinner and my upset feeling was gone. Then around 9:45 the workers started walking around our table giving us looks and talking bad about CUSTOMERS. Then comes 9:57 and this B.itch tells us “it’s closing time so I’m going to have to ask you to leave so we can eat” my family has ran multiple restaurants, i personally invest in restaurants too. I’d fire everyone. There’s a reason why they’ll always just be a server and a manager at a restaurant cuz they don’t know how to do business right

If you’re the owner I’d highly look into the management. And if you own/manage yourself, I’d highly recommend reading a book or learning before your...